Avatar of roberttownsend
 asked on

JS/Kak infections in oe email xp home

I have a customer that has a compaq computer xp home etc.
with 2900+ emails in outlook express  [dates range from 2000 to current]
evidently the email was imported into this computer from earlier one, this computer is 3 years old+-
and xp was updated.   I was called in to put nod32 and antispyware on office computers [10]
started with the owners machine and stunned with more than 400 infected emails from 2000-2001  JS/Kak.
now this is an accounting firm dealing primarily with taxes.  most of the email seems to be tax related
how to clean this without losing the email
need help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11111
OS Security

Avatar of undefined
Last Comment

8/22/2022 - Mon

Are teh infected legitimate emails, or randomly generated ones, like most commonly seen...

Have you tried running a removal tool kak, after backing up teh store folder to another machine, or thumb drive?

the emails a legitmate
I ran dbx extract on a separate copy of a test batch of emails and it extraced them but the antivirus program just deleted them.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

I just burned a dvd with all the mail and removed all the infected mail from the computer