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roberttownsend

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JS/Kak infections in oe email xp home

I have a customer that has a compaq computer xp home etc.
with 2900+ emails in outlook express  [dates range from 2000 to current]
evidently the email was imported into this computer from earlier one, this computer is 3 years old+-
and xp was updated.   I was called in to put nod32 and antispyware on office computers [10]
started with the owners machine and stunned with more than 400 infected emails from 2000-2001  JS/Kak.
now this is an accounting firm dealing primarily with taxes.  most of the email seems to be tax related
how to clean this without losing the email
need help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11111
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johnb6767
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Are teh infected legitimate emails, or randomly generated ones, like most commonly seen...
Have you tried running a removal tool kak, after backing up teh store folder to another machine, or thumb drive?
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roberttownsend

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the emails a legitmate
I ran dbx extract on a separate copy of a test batch of emails and it extraced them but the antivirus program just deleted them.
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johnb6767
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I just burned a dvd with all the mail and removed all the infected mail from the computer
thanks