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Dennis Miller
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cannot load registry hive

I have a user that keeps getting a blue screen and it says that it cannot load registry hive. Is there a way to fix this without reinstalling XP? I f I can possibly fix this I would like to as reinstalling is an easy way and I would like to learn something new. If you have a way to fix this blue screen without reinstalling the OS I would be a happy camper. I have tried to log in using safe mode but it still blue screens and give me the same cannot load registry hive. Thanks.
Hardware

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willcomp

8/22/2022 - Mon
SOLUTION
Callandor

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matrixnz

Hi Miller

Have you tried creating a new profile for the user, this will recreate the profile, and in turn recreating the users hive (NTUSER.DAT)

Cheers
SOLUTION
DataVault

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SysExpert

Remember that the registry in the backup may be ancient since it was saved when the system was installed.

Once you get the OS working, you might consider restoring to a new restore point to get a more recent registry.

I hope this helps !
Dennis Miller

ASKER
since I do not have the CD that came with this will any windows XP cd pro or home user version, work?
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Dennis Miller

ASKER
I have tried to run the last known and it still blue screens.
ASKER CERTIFIED SOLUTION
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willcomp

Addendum:  Main advantage of above method is that Explorer can be used for file operations and it saves a few steps.