Link to home
Start Free TrialLog in
Avatar of stconair
stconairFlag for United States of America

asked on

Quantum PX502 Robotic Library Not recognized by SCSI card

We recently have tried to install a robotic library into our environment.  It is a quantum PX502.  We have it hooked up to a HP ML370 server via a Adaptec SCSI Card 29160 -Ultra160 SCSI.  On boot up, it will hang (after it detects all the drives in the raid controller) at Slot 05, Channel A, ID 02.  

In Cntrl A - the scsi tool - I noticed that ID 2 and 3 showed the Backup drives in the library, and 7 showed the scsi card.  I did not find the robotic library.  The library is set to ID 1, as we can change the ID's of the robotic library and the harddrives.  I've changed the numbers to 0,1,2 2,3,4  and 3,4,2  All of which only showed the Tape Drives and Not the robotic Libary.

When i Shut down the Robotic Library, The server will boot up.

Not that it matters, but the server is win2k.  Any help would be greatly appreciated, especially since it is a saturday and i am here in the office!  Thanks in advance.

-stconair
Avatar of stconair
stconair
Flag of United States of America image

ASKER

Also - nothing else is hooked up to this SCSI card.  The Raid Controller is a different card, and we have two fibre cards for a SAN attached.
ASKER CERTIFIED SOLUTION
Avatar of simsjrg
simsjrg
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Oh 1 other thing try changing the emulation type on the library to P2000. After that powercycle the library then let it come back up. Then powerup the server. Also make sure the library and the 2 drives all use different SCSI  ID's
Sorry... also if you are using the 29160 as the RAID controller for the hard drives in that server odds are it will not work. You will need another controller and disable the RAID options. I am just trying to remember everything and I haven't had my coffee yet.
not using it as a raid controller, and using all different scsi ID's.  
Thanks for sharing your experience.. hopefully we wont have such bad luck with this thing... We will call quantum and keep you posted!
Im sorry, it isnt abandoned.  The resolution was a replaced card in the tape drive itself and Tripplite cables because they are thin enough to work correctly for this unit.
Points go to Simsjrq for the assistance.