troubleshooting Question

Terminal Services Question

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repco asked on
Windows Server 2003
5 Comments1 Solution228 ViewsLast Modified:
Hola! But seriously...we have a site in Mexico, and one employee is trying to connect to our server via RDP.  He can connect just fine, but thats not the problem. Couple of things:

1. His drives will redirect, but when you try to navigate to them, they will not open.
2. His printer, an HP Laserjet 4000 PCL, will not install itself on the server.  The server has the proper drivers installed, and in fact, other Laserjet 4000 PCL printers will connect perfectly.

Is there maybe a port issue that is conflicting with this?  Does RDP use a hidden port besides 3389 that it uses for redirection? Let me know as soon as you can.  

Gracias.
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