Solved

Can't open archived folders

Posted on 2006-10-19
5
215 Views
Last Modified: 2008-03-10
I have just searched my archived sent items, when I try to open a folder I get a pop up window that says; " Can't open this item. Could not open this item. Try again" but I have tried again repeatedly and just get the pop up window with the same message, can anyone help how can I open my archived sent mail? Thanks
0
Comment
Question by:9116kb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 14

Assisted Solution

by:inbarasan
inbarasan earned 250 total points
ID: 17764448
Dear 9116kb,
> Can't open this item. Could not open this item. Try again" but I have
> tried again repeatedly and just get the pop up window with the same
> message, can anyone help how can I open my archived sent mail? Thanks
Your pst file may be corrupted. Repiar the PST using scanpst tool
http://www.slipstick.com/problems/scanpst.htm
Here is the link for the same

Cheers!
Inba
0
 
LVL 97

Accepted Solution

by:
war1 earned 250 total points
ID: 17766249
Greetings, 9116kb !

To go along with what inbarasan said, scan also the archive.pst file with ScanPST.  Archive.pst is located in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook or C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder.  It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

Best wishes!
0
 

Author Comment

by:9116kb
ID: 17767172
Thank you both for the advice. I have gone through the steps you suggest but the archive.pst file is not shown in the Outlook file (I have selected view all files) I did a search for the file, the search results says the file is in the Outlook folder but I cannot view it, do you know why? Thanks
0
 
LVL 97

Expert Comment

by:war1
ID: 17767318
If you have selected to view hidden files, then you should see it in the Outlook folder.  Maybe you need to scroll down the folder.
0
 

Author Comment

by:9116kb
ID: 17773585
I found I could open the file from the find function with the Inbox Repair program. Thank you both for your help
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Mailbox Overload?
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question