Good morning.
I have an issue with an Exchange 2003 Standard server running on Windows 2003 SP1.
Background: A client contacted me with information that his server had died. He had lost multiple drives from his RAID array and the server was experiencing power cutouts. After investigating, we found issues with the hardware in the box that required a full rebuild of the server. We reinstalled using the /disasterrecovery switch and went to install from the last backup. (this is the point where it goes off the rails) Unfortunately, the full backup had been done incorrectly using NTBackup. The administrator for the server had simply selected the folders that the database and transaction log files reside in instead of backing up the information store correctly. This resulted in:
1. .edb files and .stm files that were in an inconsistent state - "Dirty Shutdown"
2. a lack of a restore.env file.
After running eseutil /r and having it fail, we were forced to run eseutil /p against the database. The resulting database was not what we hoped. Luckily, we have been able to export every users data from the edb file to pst files with the intention of creating a new mailbox store, new mailboxes, and then importing the data from the pst files.
Here's my issue. Due to the fact that it is standard edition, we're limited to 1 Mailbox store. We deleted the original store and created a new one; but are unable to get it to mount -- in ESM, we get "An internal processing error has occurred..." ID c1041724
In the Event logs, we get:
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9546
Date: 5/17/2000
Time: 5:53:44 PM
User: N/A
Computer: ComputerName
Description:
Failed to create the Event Registration Mailbox for Database First Storage Group\Mailbox Store (xxxxxx). Error - 0xbf69.
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9519
Date: 5/17/2000
Time: 5:53:44 PM
User: N/A
Computer: ComputerName
Description:
Error 0x80004005 starting database "First Storage Group\Mailbox Store (E2K-MSG1)" on the Microsoft Exchange Information Store.
I have reviewed kb articles that appear to be related with no luck.
http://support.microsoft.com/kb/271339/EN-US/
What I need to do is get a new mailbox store mounted on this server so that I can recreate mailboxes for the users and then import their pst files. Any help would be appreciated.
I find it always pays to try the simple things first, then move on to the more complicated stuff later.
Simon.