OEM COA on Dell case but need to recover the OS without disks
Posted on 2006-10-19
Doing a non warranty repair of a Dell system for a customer. The Dell diags indicate a bad block thus system will not boot. EU called Dell and obtained a replacement HDD. I have a XP Pro install disk obtained legally through MSDN (probably Retail). I obviously do not want to use the Product Key from that. What needs to be done so that I can reinstall the OS, now that the EU has acquired a replacement HDD? Or does the EU need to purchase a new Retail XP Pro install package?
Sorry for time constraint but it is 1100 and I have an appt to continue the issue at 1330.