Hi, this is probably a really easy question for someone but I have no idea about Crystal Reports.
We have some reports published on a SQL server. We access them using the web interface of crystal. When anyone access the reports and presses print the default selected printer will be "Microsoft Document Image Writer" when we then change it to the correct printer, the paper size it is defaulted to will be letter ever though it is an A3 document and the printer on the server and locally is defaulted to A4.
I am assuming when you publish the report you can change the default printer settings somewhere but I just dont know enough about it.
Any help would be great.