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PS$ Published app only launches with Citrix Admin or Domain Admin User and Password

Posted on 2006-10-19
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Last Modified: 2008-03-10
Hi Everyone,

I am using Presentation Server 4 with Advanced Access Control and Citrix Access Gateway with a single farm server. I have several published applications and all launch fine except for one. The application that will not launch except with Domain Admin logon is an accounting application.

The app has the appropriate users in the the published app properties. The startup directory has the appropriate security and user access. The application will launch fine if I use the Domain Admin user logon. This same logon is also the data store logon for SQL. I don't think that it is a permission issue because I set up another user and gave that user all of the Domain authority and that user could not launch the app?

Any one have any thoughts on this issue?

Thanks!
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Question by:w7kr
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7 Comments
 
LVL 19

Expert Comment

by:BLipman
ID: 17777421
Well, you could use RegMon and FileMon to see what the security issue/rights issue might be...otherwise you need to give up some more info.  Anything logged in the event viewer regarding this?  

RegMon - http://www.sysinternals.com/Utilities/Regmon.html
FileMon - http://www.sysinternals.com/Utilities/Filemon.html
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Author Comment

by:w7kr
ID: 17778097
Nothing logged in the event viewer. I have tried Filemon and nothing stuck out. I was looking for "access denied" or something similiar. I also ran Regmon and could see all of the keys that were being accessed. I need to study both of these a bit further.

The key here is why this one user can launch the app just fine? So, you would think that it would be a permissions or rights issue, but I haven't nailed it down yet.

Thanks!
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LVL 19

Accepted Solution

by:
BLipman earned 250 total points
ID: 17780265
Remember, regedit won't show permissions; for that you need to use Regedt32 and use Permissions from the 'View' menu.  Good luck and keep posting your status.  I will try to think of more to try!
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Author Comment

by:w7kr
ID: 17780978
BLipman - Thanks,

I might not get back to this until Monday. I will post the status after I try a few things. Thanks for your help!
0
 

Author Comment

by:w7kr
ID: 17790587
OK - Latest update.

If I change the logon to anonymous in the Users area of the application launch permissions, the application will launch but then fail to connect with the ODBC connection because it passes the logon through to the application and the anonymous user is not a valid NT login for the ODBC connection. It tried changing the ODBC DSN to SQL authenication, but same issue. I assume that it is using the DSN being used to launch this application is on the Citrix server which is where I am starting the application from?

So, a anonymous user can start the app but an authenicated one can't? Insead of using groups, I entered the individual user in the application launch properties, but same issue?

Thanks!
0
 

Author Comment

by:w7kr
ID: 17800948
I believe that the issue is now resolved. All remote users needed to have logon authority in SQL Server for the database being used by the accounting application. I ran across this today through a process of elimination.

BLipman - I will reward you with the points since you had several suggestions and were the only one who responded.

Thank You!

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LVL 19

Expert Comment

by:BLipman
ID: 17804925
Thanks for the points, I am really glad you figured out what was happening!
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