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Access denied, unable to connect to a shared printer

printmedia used Ask the Experts™
Hi all.

I am having an issue. I get the following message when trying to print to a shared printer on my network:

Access denied, unable to connect

This happened all of sudden. Any ideas?
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was there any permissions set to the printer unbenounced to you
Is this printer shared on a domain workstation or server?
Can you ping the IP address of the printer?  Have you restarted the Print Spooler service on the server/workstation that is sharing the printer?  To restart the spooler, open command line:
1. type 'net stop spooler'
2. then, 'net start spooler'

Hope this helps.


got it to work, had to restart the spooler. THanks!