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userscan't  dialing in VPN, saying incorect user name or pas on domain

Posted on 2006-10-19
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Last Modified: 2012-05-05
although everything is setup, it is saying the user or password in not correct on all logins.  I even gave a user admin privilages and it still says the same thing.  Onlt thing changes is that comcast change their smc router.  I can get in via remote desktop connection.  Why would this do this.  I did redid routing and remotes and restarted the service, but nothing
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Question by:bsjld
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Freya28 earned 125 total points
ID: 17767696
did you enable dian-in permissions on their account
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by:bsjld
ID: 17767809
yes, it set. when i try to connect  from an outside system for VPN, it says verifying user and password, but if never connects.  this new modem Comcast gave me is an newer smc
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by:Freya28
ID: 17768386
contact comcast and see if they have any known issues with the setup
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by:srgilani
srgilani earned 125 total points
ID: 17771529
Check logs to find problem.
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