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  • Status: Solved
  • Priority: Medium
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Visual C++ Runtime Error in Outlook

I keep getting the following error in Outlook:" Microsoft Visual C++ Runtime Library. Runtime Error!  Program C:\Progra~1\Micros~2\Office11\outlook.exe The program has requested the Runtime to terminate it in an unusual way. Please contact the applications support team for more information."

The application has been uninstalled and reinstalled and the error persists. Error seems to generate randomly. Running Windows XP SP2 on a Toshiba Portege M200.

Any ideas would be apprreciated.
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dfishgrl
Asked:
dfishgrl
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1 Solution
 
mark-waCommented:
This behavior may occur if McAfee VirusScan is installed on your computer and the Exchange Scan add-in is turned on in Outlook 2003. Exchange Scan can cause a conflict with Outlook 2003.
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RESOLUTION
To resolve this issue, turn off the Exchange Scan add-in in Outlook. To do this, follow these steps: 1. Start Outlook 2003.
2. On the Tools menu, click Options.
3. In the Options dialog box, select the Other tab, and then click Advanced Options.
4. In the Advanced Options dialog box, click Add-In Manager.
5. In the Add-In Manager dialog box, click to clear the Exchange Scan check box.
6. Click OK three times to close the dialog boxes
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dfishgrlAuthor Commented:
nailed it. thank you
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mark-waCommented:
Great!  Glad to have helped!

Mark
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