Crystal Reports and InfoView - Don't see my Prompts

Experts-
I am using Crystal XI. I used the Publishing Wizard to add several reports to the system. All seemed to go smoothly. I can view my reports with the default data in InfoView. However, I am not being prompted with the report prompts (e.g., enter a date). If I run my reports in Crystal Developer, I can refresh to invoke being prompted. But, I don't see the ability to do so in InfoView.


What am I misisng?
DataDesignITAsked:
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crgary_txCommented:
This should work!

--Log in to CMC
--Browse to the folder containing report object and click on it
--Click on process tab
--Click on Parameters
--Click on the value of the parameter
This is gonna take you to the screen where you are asked to enter the initial value for the parameter.
--Here check the check box 'Prompt the user for new value(s) when viewing'
Schedule the report
Now when try viewing the report from the Infoview you will be prompted to enter the parameter

Gary
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crgary_txCommented:
Open the report object in the infoview
Click on the schedule
Expand Parameters (you will find this if you are using parameters in the report)
Enter the parameter values and schedule the report

Hope this works..

Gary
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DataDesignITAuthor Commented:
Gary-

I did the steps you described, saw my parameter, entered it, and successfully scheduled the report. However, when I run the report separately (calling it via a URL), I'm not being prompted at run-time (that's what I'm ultimately needing) for a new date value. I want to be prompted each time the report is called via the URL.
Thanks.

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crgary_txCommented:
I guess you need to set the option to prompt for the param somewhere..may be in CMC. Lemme check and come back
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MIKESoftware Solutions ConsultantCommented:
Did you create your prompt using Business View Manager  Create LOV?

MikeV
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crgary_txCommented:
The parameters you set are used as the initial values.
Do this:
Login to the Central Management Console
Find the report object of interest and click on it.
Right Beneath the 'properties' tab you will find the 'refresh options' tab
Uncheck Current and Default Parameter Values

Let me how it comes along

Gary
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mlmccCommented:
It is possible you need to use Crystal Reports XI Release 2

http://www.businessobjects.com/products/reporting/crystalreports/xi_release_2.asp

mlmcc
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DataDesignITAuthor Commented:
I am using XI Version 11.0.0.1282, the issues pertaining to release 2 don't seem to apply to me (at least according to the brief bullet list issued by Business Objects).

I must be missing something that's obvious... but it's still not working. Here's the run-down, just to ensure I'm not missing something with my t's being crossed and my i's being dotted.
- Prompts were created in the report, in the Developer edition. The prompts are the standard {?v_month} variety.
- When I preview the report in the Developer edition, I must enter a value when prompted (as I would expect it to do when launched in InfoView).
- Reports were successfully loaded using the Publisher Wizard.
- From the CMC, I can preview the report, but I am not prompted for {?v_month}. It runs with my default value.
- From the report properties in the CMC, in Properties > Refresh Options, I have the 'Current and Default Parameter Values' checkbox cleared (not checked).
- From the report properties in the CMC, in Process > Parameters, I can see my parameter (v_month) and the default value I assigned it when I created the report in the Developer edition (June).
- From the report properties in the CMC, in Schedule, the report is set to run on demand.
- When I preview the report, using the Preview button in the CMC, it is rightly loaded with my default month of June.


Thank you
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DataDesignITAuthor Commented:
I missed your last post there Gary before posting my lengthy one this AM; I'll test that and let you know.
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DataDesignITAuthor Commented:
Gary-
Works! Thanks for walking me through this!
-Tom
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