We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

Crystal Reports and InfoView - Don't see my Prompts

DataDesignIT
DataDesignIT asked
on
Medium Priority
590 Views
Last Modified: 2008-02-01
Experts-
I am using Crystal XI. I used the Publishing Wizard to add several reports to the system. All seemed to go smoothly. I can view my reports with the default data in InfoView. However, I am not being prompted with the report prompts (e.g., enter a date). If I run my reports in Crystal Developer, I can refresh to invoke being prompted. But, I don't see the ability to do so in InfoView.


What am I misisng?
Comment
Watch Question

Open the report object in the infoview
Click on the schedule
Expand Parameters (you will find this if you are using parameters in the report)
Enter the parameter values and schedule the report

Hope this works..

Gary

Author

Commented:
Gary-

I did the steps you described, saw my parameter, entered it, and successfully scheduled the report. However, when I run the report separately (calling it via a URL), I'm not being prompted at run-time (that's what I'm ultimately needing) for a new date value. I want to be prompted each time the report is called via the URL.
Thanks.

I guess you need to set the option to prompt for the param somewhere..may be in CMC. Lemme check and come back
MIKESoftware Solutions Consultant
CERTIFIED EXPERT
Top Expert 2006

Commented:
Did you create your prompt using Business View Manager  Create LOV?

MikeV
The parameters you set are used as the initial values.
Do this:
Login to the Central Management Console
Find the report object of interest and click on it.
Right Beneath the 'properties' tab you will find the 'refresh options' tab
Uncheck Current and Default Parameter Values

Let me how it comes along

Gary
Mike McCrackenSenior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013

Commented:
It is possible you need to use Crystal Reports XI Release 2

http://www.businessobjects.com/products/reporting/crystalreports/xi_release_2.asp

mlmcc
This should work!

--Log in to CMC
--Browse to the folder containing report object and click on it
--Click on process tab
--Click on Parameters
--Click on the value of the parameter
This is gonna take you to the screen where you are asked to enter the initial value for the parameter.
--Here check the check box 'Prompt the user for new value(s) when viewing'
Schedule the report
Now when try viewing the report from the Infoview you will be prompted to enter the parameter

Gary

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
I am using XI Version 11.0.0.1282, the issues pertaining to release 2 don't seem to apply to me (at least according to the brief bullet list issued by Business Objects).

I must be missing something that's obvious... but it's still not working. Here's the run-down, just to ensure I'm not missing something with my t's being crossed and my i's being dotted.
- Prompts were created in the report, in the Developer edition. The prompts are the standard {?v_month} variety.
- When I preview the report in the Developer edition, I must enter a value when prompted (as I would expect it to do when launched in InfoView).
- Reports were successfully loaded using the Publisher Wizard.
- From the CMC, I can preview the report, but I am not prompted for {?v_month}. It runs with my default value.
- From the report properties in the CMC, in Properties > Refresh Options, I have the 'Current and Default Parameter Values' checkbox cleared (not checked).
- From the report properties in the CMC, in Process > Parameters, I can see my parameter (v_month) and the default value I assigned it when I created the report in the Developer edition (June).
- From the report properties in the CMC, in Schedule, the report is set to run on demand.
- When I preview the report, using the Preview button in the CMC, it is rightly loaded with my default month of June.


Thank you

Author

Commented:
I missed your last post there Gary before posting my lengthy one this AM; I'll test that and let you know.

Author

Commented:
Gary-
Works! Thanks for walking me through this!
-Tom
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.