Crystal Reports and InfoView - Don't see my Prompts

Posted on 2006-10-19
Medium Priority
Last Modified: 2008-02-01
I am using Crystal XI. I used the Publishing Wizard to add several reports to the system. All seemed to go smoothly. I can view my reports with the default data in InfoView. However, I am not being prompted with the report prompts (e.g., enter a date). If I run my reports in Crystal Developer, I can refresh to invoke being prompted. But, I don't see the ability to do so in InfoView.

What am I misisng?
Question by:DataDesignIT
LVL 13

Expert Comment

ID: 17769439
Open the report object in the infoview
Click on the schedule
Expand Parameters (you will find this if you are using parameters in the report)
Enter the parameter values and schedule the report

Hope this works..


Author Comment

ID: 17769487

I did the steps you described, saw my parameter, entered it, and successfully scheduled the report. However, when I run the report separately (calling it via a URL), I'm not being prompted at run-time (that's what I'm ultimately needing) for a new date value. I want to be prompted each time the report is called via the URL.

LVL 13

Expert Comment

ID: 17769530
I guess you need to set the option to prompt for the param somewhere..may be in CMC. Lemme check and come back
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LVL 17

Expert Comment

ID: 17769786
Did you create your prompt using Business View Manager  Create LOV?

LVL 13

Expert Comment

ID: 17769819
The parameters you set are used as the initial values.
Do this:
Login to the Central Management Console
Find the report object of interest and click on it.
Right Beneath the 'properties' tab you will find the 'refresh options' tab
Uncheck Current and Default Parameter Values

Let me how it comes along

LVL 101

Expert Comment

ID: 17770972
It is possible you need to use Crystal Reports XI Release 2


LVL 13

Accepted Solution

crgary_tx earned 2000 total points
ID: 17771706
This should work!

--Log in to CMC
--Browse to the folder containing report object and click on it
--Click on process tab
--Click on Parameters
--Click on the value of the parameter
This is gonna take you to the screen where you are asked to enter the initial value for the parameter.
--Here check the check box 'Prompt the user for new value(s) when viewing'
Schedule the report
Now when try viewing the report from the Infoview you will be prompted to enter the parameter


Author Comment

ID: 17773879
I am using XI Version, the issues pertaining to release 2 don't seem to apply to me (at least according to the brief bullet list issued by Business Objects).

I must be missing something that's obvious... but it's still not working. Here's the run-down, just to ensure I'm not missing something with my t's being crossed and my i's being dotted.
- Prompts were created in the report, in the Developer edition. The prompts are the standard {?v_month} variety.
- When I preview the report in the Developer edition, I must enter a value when prompted (as I would expect it to do when launched in InfoView).
- Reports were successfully loaded using the Publisher Wizard.
- From the CMC, I can preview the report, but I am not prompted for {?v_month}. It runs with my default value.
- From the report properties in the CMC, in Properties > Refresh Options, I have the 'Current and Default Parameter Values' checkbox cleared (not checked).
- From the report properties in the CMC, in Process > Parameters, I can see my parameter (v_month) and the default value I assigned it when I created the report in the Developer edition (June).
- From the report properties in the CMC, in Schedule, the report is set to run on demand.
- When I preview the report, using the Preview button in the CMC, it is rightly loaded with my default month of June.

Thank you

Author Comment

ID: 17773903
I missed your last post there Gary before posting my lengthy one this AM; I'll test that and let you know.

Author Comment

ID: 17774092
Works! Thanks for walking me through this!

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