We have a partner that needs to remote desktop into one of our servers but for some reason it's not working. I think his company's network is blocking him from accessing our network via RDP.
We are currently using sonicwall global vpn client and sonicwall ssl web based vpn but neither are working. When he connect using the web base one, he's able to access the files on our file server but when he tries to launch a RDP session it just hangs there. As for the sonicwall global vpn client, he is not able to successfully connect using that vpn. Can someone tell me if rdp uses a different port when connecting via a web based vpn such as the sonicwall ssl vpn? And can someone explain why sonicwall global vpn is not working at all inside his network? Is there a way to give him RDP access via the sonicwall ssl vpn?
Thanks in advance for you help!!