HP document queue status "Error - Printing"
Posted on 2006-10-19
I have a new HP 5550 color laserjet with 620N jetdirect card installed on a SBS 2003 server. The server is listed in Active Directory and all workstations have successfully installed the printer using the settings provided by active directory.
I am able to print from my workstation without any problems. When the other workstations in the office send a job, the document appears in the queue and after a few minutes shows "Error - Printing" under the status heading.
I am the only one with administrative privileges. Other users can manage queue documents only.
I'm not sure how this could be related but it seems to be the only difference between our setups.
Thanks in advance for your suggestions. Let me know if you need some additional info.