Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Why the user is not getting e-mail from some users while the user can sent the mail to outside clients.

Posted on 2006-10-19
6
Medium Priority
?
135 Views
Last Modified: 2010-03-06
I am runnign Exchange Server 2003 and outlook 2003.  Couple of our users (we have about 110 users), are not receiving the e-mail from outside the company.  One of the user is getting the following message. This user is not receiving the e-mail from this person only.
Reporting-MTA: dns;xxxmail.INTRA.xxx.ORG

Final-Recipient: rfc822;XXXX.com
Action: delayed
Status: 4.4.7

Another user is not receivng any e-mail from outside.  the user is getting e-mail from inside the company and able to send the e-mail to people outside.

Thanks for all the help
0
Comment
Question by:Alexandermathew
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
6 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 17770325
Delay messages mean exactly that - they are delayed. Of no use whatsoever.
What you need is the fatal failure message. There will be code and text on the NDR that indicates what the problem is.

As for the user who isn't receiving any email from outside the company, what is the NDR being received? If you send from an external account what happens?

What does message tracking say?

Simon.
0
 

Author Comment

by:Alexandermathew
ID: 17790697
I tried to send using my e-mail from home, but I din't received any NDR.  It is almost like disappeared in the jungle.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 17791976
Without an NDR troubleshooting is almost impossible, as you don't know where the message could be. The problem may not be at your site.
Have you got message tracking on? Does it show your message coming in?

You could also try sending a message from outside via telnet:
http://www.amset.info/exchange/telnet-test.asp

and see if the message is actually delivered.

Simon.
0
 

Author Comment

by:Alexandermathew
ID: 17820747
The issue was with LDAP with SMS.  the issue been resolved .  Thanks for all the comments
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 18050993
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

604 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question