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Getting a couple of application/memory errors when closing Outlook 2003

Minor problem, since it's only affecting my computer, but annoying because I have to babysit my shutdown. ;-)

When Outlook closes, it gives two memory errors, which are worded identically, but one's for Outlook.exe, and one's for WinWord.exe:
The instruction at "0x37001328" referenced the memory at "0x7c801d77".  The memory could not be "written".  Click OK to terminate the program.

I know my computer's about due to a format and rebuild, XP's starting to get bogged down in itself. ;-)  Is this just another symptom of that, or of something else entirely?


Jennifer Sigman
Help Desk Administrator
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1 Solution
Greetings, edensandavant !

Besides Outlook not closing properly, its connection to MS Word is not either.  If you disable MS Word as editor, you will not get the WinWord.exe error.

You may have a program interfering with closing of Outlook

If no joy, an addin may be interfering. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

If no joy, you may need to reinstall Outlook.

Best wishes!

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
edensandavantAuthor Commented:
Sorry, was testing some other things, didn't realize the acceptance was on a short leash now.

Disabling the COM add-ins worked for the Outlook/Word crashing.  Thanks!
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