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Getting a couple of application/memory errors when closing Outlook 2003

Posted on 2006-10-19
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Last Modified: 2008-02-01
Minor problem, since it's only affecting my computer, but annoying because I have to babysit my shutdown. ;-)

When Outlook closes, it gives two memory errors, which are worded identically, but one's for Outlook.exe, and one's for WinWord.exe:
The instruction at "0x37001328" referenced the memory at "0x7c801d77".  The memory could not be "written".  Click OK to terminate the program.

I know my computer's about due to a format and rebuild, XP's starting to get bogged down in itself. ;-)  Is this just another symptom of that, or of something else entirely?

Thanks,

Jennifer Sigman
Help Desk Administrator
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Question by:edensandavant
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war1 earned 250 total points
ID: 17770101
Greetings, edensandavant !

Besides Outlook not closing properly, its connection to MS Word is not either.  If you disable MS Word as editor, you will not get the WinWord.exe error.

You may have a program interfering with closing of Outlook
http://www.slipstick.com/problems/close.htm

If no joy, an addin may be interfering. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

If no joy, you may need to reinstall Outlook.


Best wishes!
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LVL 97

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by:war1
ID: 17790740
edensandavant,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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Author Comment

by:edensandavant
ID: 17791795
Sorry, was testing some other things, didn't realize the acceptance was on a short leash now.

Disabling the COM add-ins worked for the Outlook/Word crashing.  Thanks!
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