Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Unable to modify or delete imported rules

Posted on 2006-10-19
5
Medium Priority
?
186 Views
Last Modified: 2010-04-08
I have a set of rules created in Outlook 2003 from a previous computer, and I have imported them into Outlook 2003 on two other computers. In the Rules and Alerts dialog, the rules appear locked - the Change, Copy and Delete buttons are disabled. The rules do not operate either.
If I create a new rule from scratch, it runs fine. How can I 'unlock' these rules and also get them to run again?
0
Comment
Question by:smickell
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 97

Expert Comment

by:war1
ID: 17770608
Greetings, smickell !

The rules are likely corrupted.  You can create new rules to replace them.  You can ignor the old rules, as they are doing no harm.

You can create a new PST file and move the emails and contacts to the new PST file.  Don't import the old rules into the new PST File.
Create a new PST file.
http://www.outlook-tips.net/howto/profile.htm

Then drag all the emails and contacts addresses to the new PST file.
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=52

Best wishes!
0
 

Author Comment

by:smickell
ID: 17770633
I have a "rules.rwz" file containing the rules I had created. Is this file corrupted, since I imported it into two separate installations of Outlook?
I was briefly considering exporting and re-importing as an easy way out, but I like to find more direct solutions to problems like these to educate myself should they ever arise again.
0
 
LVL 97

Accepted Solution

by:
war1 earned 1000 total points
ID: 17770700
Outlook 2003 puts the rules directly in the PST file. That is why I suggested creating a new PST file.

The rules.rwz file may be corrupted, or the process of imported may have corrupted the rules. .RWZ file is originally designed for Outlook 2000 and 2002.
0
 

Author Comment

by:smickell
ID: 17770722
Ok, that explains it :)
Actually the rules.rwz dates back a few years to when I was using Outlook XP, that was when it was originally created. The rules were always held separately, I knew there was something different with the way Outlook 03 did it but couldn't find out for sure. So I imported the rules anyway.
Good to know that they are held directly in the PST file. Just a quick point - do POP3 account settings get held in the PST file too?

Thanks for your time.
0
 
LVL 97

Expert Comment

by:war1
ID: 17770907
>> Just a quick point - do POP3 account settings get held in the PST file too?

No, the accounts settings are held in the registry

HKEY_USERS\S-1-5-21-xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxx\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question