smickell
asked on
Unable to modify or delete imported rules
I have a set of rules created in Outlook 2003 from a previous computer, and I have imported them into Outlook 2003 on two other computers. In the Rules and Alerts dialog, the rules appear locked - the Change, Copy and Delete buttons are disabled. The rules do not operate either.
If I create a new rule from scratch, it runs fine. How can I 'unlock' these rules and also get them to run again?
If I create a new rule from scratch, it runs fine. How can I 'unlock' these rules and also get them to run again?
ASKER
I have a "rules.rwz" file containing the rules I had created. Is this file corrupted, since I imported it into two separate installations of Outlook?
I was briefly considering exporting and re-importing as an easy way out, but I like to find more direct solutions to problems like these to educate myself should they ever arise again.
I was briefly considering exporting and re-importing as an easy way out, but I like to find more direct solutions to problems like these to educate myself should they ever arise again.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Ok, that explains it :)
Actually the rules.rwz dates back a few years to when I was using Outlook XP, that was when it was originally created. The rules were always held separately, I knew there was something different with the way Outlook 03 did it but couldn't find out for sure. So I imported the rules anyway.
Good to know that they are held directly in the PST file. Just a quick point - do POP3 account settings get held in the PST file too?
Thanks for your time.
Actually the rules.rwz dates back a few years to when I was using Outlook XP, that was when it was originally created. The rules were always held separately, I knew there was something different with the way Outlook 03 did it but couldn't find out for sure. So I imported the rules anyway.
Good to know that they are held directly in the PST file. Just a quick point - do POP3 account settings get held in the PST file too?
Thanks for your time.
>> Just a quick point - do POP3 account settings get held in the PST file too?
No, the accounts settings are held in the registry
HKEY_USERS\S-1-5-21-xxxxxx xx-xxxxxxx x-xxxxxxxx -xxxx\Soft ware\Micro soft\Windo ws NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook
No, the accounts settings are held in the registry
HKEY_USERS\S-1-5-21-xxxxxx
The rules are likely corrupted. You can create new rules to replace them. You can ignor the old rules, as they are doing no harm.
You can create a new PST file and move the emails and contacts to the new PST file. Don't import the old rules into the new PST File.
Create a new PST file.
http://www.outlook-tips.net/howto/profile.htm
Then drag all the emails and contacts addresses to the new PST file.
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=52
Best wishes!