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Unable to modify or delete imported rules

Posted on 2006-10-19
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Last Modified: 2010-04-08
I have a set of rules created in Outlook 2003 from a previous computer, and I have imported them into Outlook 2003 on two other computers. In the Rules and Alerts dialog, the rules appear locked - the Change, Copy and Delete buttons are disabled. The rules do not operate either.
If I create a new rule from scratch, it runs fine. How can I 'unlock' these rules and also get them to run again?
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Question by:smickell
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by:war1
ID: 17770608
Greetings, smickell !

The rules are likely corrupted.  You can create new rules to replace them.  You can ignor the old rules, as they are doing no harm.

You can create a new PST file and move the emails and contacts to the new PST file.  Don't import the old rules into the new PST File.
Create a new PST file.
http://www.outlook-tips.net/howto/profile.htm

Then drag all the emails and contacts addresses to the new PST file.
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=52

Best wishes!
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Author Comment

by:smickell
ID: 17770633
I have a "rules.rwz" file containing the rules I had created. Is this file corrupted, since I imported it into two separate installations of Outlook?
I was briefly considering exporting and re-importing as an easy way out, but I like to find more direct solutions to problems like these to educate myself should they ever arise again.
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war1 earned 1000 total points
ID: 17770700
Outlook 2003 puts the rules directly in the PST file. That is why I suggested creating a new PST file.

The rules.rwz file may be corrupted, or the process of imported may have corrupted the rules. .RWZ file is originally designed for Outlook 2000 and 2002.
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by:smickell
ID: 17770722
Ok, that explains it :)
Actually the rules.rwz dates back a few years to when I was using Outlook XP, that was when it was originally created. The rules were always held separately, I knew there was something different with the way Outlook 03 did it but couldn't find out for sure. So I imported the rules anyway.
Good to know that they are held directly in the PST file. Just a quick point - do POP3 account settings get held in the PST file too?

Thanks for your time.
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Expert Comment

by:war1
ID: 17770907
>> Just a quick point - do POP3 account settings get held in the PST file too?

No, the accounts settings are held in the registry

HKEY_USERS\S-1-5-21-xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxx\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook
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