Computer 1: I have Outlook 2003, with English (US) unicode and I can receive e-mails with Japanese characters in the subject line.
Computer 2: We are upgrading Outlook 2000 to Outlook 2003 on other computers, but after upgrading, the subject line is all "???" marks. Both computers use Windows XP s2.
I have uninstalled Outlook Office 2000 (including Outlook 2000) and reinstalled Outlook 2003. I still have "???" in the subject line.
I have tried many combinations but I still cannot get the Japanese Characters to show up in the subject line.
I do not want to change the Advanced unicode to Japanese because Microsoft Dyanamics (Great Plains) will not work.
How can upgrade or perform a complete reinstall of Outlook 2003 to get Japanese Characters in my e-mail?
Thank you in advance.