Windows Clone Install job to Restore a Donor Image bombs out when using IBM Director

I've used IBM Director\Remote Deployment Manager\Get Donor Image to take a snapshot image of my Windows 2003 server.

I then try and restore this image by creating a job under Windows Clone Install.

Watching the console of the server being restored, I see a progress bar as the clone.pqi image is restored.

After a while, the process bombs out - i.e. the progress bar is replaced by a DOS-based screen headed:
CauseWay DOS Extender v3.49 Copyright 1992-99 Michael Devore.
Exception: 0E, Error code: 0004
CaseWay error 09 : Unrecoverable exception. Program terminated.

We've tried one workaround that a colleague found on the web, which talked about there being a problem with image sizes larger than 2GB, but it didn't fix the problem.

The problem is consistent - i.e. it's not just one image (so it's unlikely to be due to a corrupt image) but several.

Any ideas?
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pgm554Connect With a Mentor Commented:
Couple of things:

A .pqi file is a DOS Powerquest image ,so the 2 gig file limitation is a hard one.

If you are backing up a hardware RAID array, the DOS program isn't going to cut it.

You need something like Symantec LiveState or Acronis for servers.

They use Windows PE which breaks the 2 GB barrier plus you can load up the specific driver for the RAID controller.
According to IBM:

If you are running RDM 4.30 and you have a multiple-file clone image, your Windows Clone Install task may fail with a Causeway 09 error. It is caused by
DeployCenter not handling its command-line syntax (i.e., the /ARG parameter) correctly. You can circumvent this problem by modifying your DEPLOY.BAT file and rebuilding the DOS environments. Here are the steps:
Make a back-up copy of \Program Files\IBM\RDM\local\env\71c\deploy\deploy.bat (e.g., call it
Edit the deploy.bat file.
Change the PQImgCtr statement (originally line 62) as follows (by adding REM to line 62 and inserting a modified command after that line):
RDAGENT /L "Starting PQImgCtr for Image Deployment - IDE Optimized"
REM PQImgCtr /IMG=\\.\imgsrv\%SERVER_IP%\repository\image\%INTENAME%\clone.pqi /NOCDR /ARG=args.txt
PQImgCtr /IMG=\\.\imgsrv\%SERVER_IP%\repository\image\%INTENAME%\clone.pqi /NOCDR /CMD=F.S /IFC /NMD /NRB /LOG=E.

Run U:\Program Files\IBM\RDM\local\env\MKIMAGES.BAT to rebuild the DOS environments.
For Causeway 09 errors in RDM 4.20.3, do not make the above change. Consult the RDM Troubleshooting white paper (on for instructions about this error in RDM 4.20.3.
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