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Windows Clone Install job to Restore a Donor Image bombs out when using IBM Director

ajdibble
ajdibble asked
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Last Modified: 2009-05-26
I've used IBM Director\Remote Deployment Manager\Get Donor Image to take a snapshot image of my Windows 2003 server.

I then try and restore this image by creating a job under Windows Clone Install.

Watching the console of the server being restored, I see a progress bar as the clone.pqi image is restored.

After a while, the process bombs out - i.e. the progress bar is replaced by a DOS-based screen headed:
CauseWay DOS Extender v3.49 Copyright 1992-99 Michael Devore.
....
Exception: 0E, Error code: 0004
....
CaseWay error 09 : Unrecoverable exception. Program terminated.

We've tried one workaround that a colleague found on the web, which talked about there being a problem with image sizes larger than 2GB, but it didn't fix the problem.

The problem is consistent - i.e. it's not just one image (so it's unlikely to be due to a corrupt image) but several.

Any ideas?
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Commented:
Couple of things:

A .pqi file is a DOS Powerquest image ,so the 2 gig file limitation is a hard one.

If you are backing up a hardware RAID array, the DOS program isn't going to cut it.

You need something like Symantec LiveState or Acronis for servers.

They use Windows PE which breaks the 2 GB barrier plus you can load up the specific driver for the RAID controller.

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According to IBM:

If you are running RDM 4.30 and you have a multiple-file clone image, your Windows Clone Install task may fail with a Causeway 09 error. It is caused by
DeployCenter not handling its command-line syntax (i.e., the /ARG parameter) correctly. You can circumvent this problem by modifying your DEPLOY.BAT file and rebuilding the DOS environments. Here are the steps:
Make a back-up copy of \Program Files\IBM\RDM\local\env\71c\deploy\deploy.bat (e.g., call it deploy.org).
Edit the deploy.bat file.
Change the PQImgCtr statement (originally line 62) as follows (by adding REM to line 62 and inserting a modified command after that line):
...
:NOTLINUX
IF "%HASRAID%" == "TRUE" GOTO RAID
IF "%MACHINETYPE%" == "9228" GOTO NOIDE
IF "%MACHINETYPE%" == "7978" GOTO NOIDE
RDAGENT /L "Starting PQImgCtr for Image Deployment - IDE Optimized"
REM PQImgCtr /IMG=\\.\imgsrv\%SERVER_IP%\repository\image\%INTENAME%\clone.pqi /NOCDR /ARG=args.txt
PQImgCtr /IMG=\\.\imgsrv\%SERVER_IP%\repository\image\%INTENAME%\clone.pqi /NOCDR /CMD=F.S /IFC /NMD /NRB /LOG=E.
GOTO RETURN
...

Run U:\Program Files\IBM\RDM\local\env\MKIMAGES.BAT to rebuild the DOS environments.
For Causeway 09 errors in RDM 4.20.3, do not make the above change. Consult the RDM Troubleshooting white paper (on http://www-1.ibm.com/support/docview.wss?uid=psg1MIGR-53487) for instructions about this error in RDM 4.20.3.
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