I'm tearing my hair out with this one, can you help, please?
We are running a single server under SBS2003 SP1 with XP Pro SP2 clients.
I have updated our AVG antivirus network edition to the latest version and remotely installed updates to all clients, but cannot do so to the server on which the AVG RemoteAdmin software resides, whereas it would do so with the last major update of 7.1.
Grisoft TechSupport are pointing to the firewall as a problem.
Windows firewall exceptions are set in group policies and include provision for the remote agent, however the firewall is disabled in SBS2003 so the policy has no effect.
Trying to open the firewall on the server produces the error, "Windows Firewall cannot run because another program or service is running that might use the network address translation component (Ipnat.sys)"
The reason for it being disabled appears to be an incompatibility between the firewall and RRAS but I cannot find out how (or if I can) create exceptions in RRAS to allow the software to work.
Is it possible? If so, how, please?
Thanks, in advance