Document Not Saved    Disk Full    Delayed Write Failed   All over IPSEC VPN

Xhalman
Xhalman used Ask the Experts™
on
Hello,

We've recently switched our VPN in a branch office from PPTP to IPSEC to fix our latency problems.

We noticed a significant increase, but now we can't save Excel files over the VPN to the network share on the windows 2000 server.

We will get all, or a combination of these when we try:
Document Not Saved
Disk Full
Delayed Write Failed

NetBIOS is turned on on both ends, though I'm not 100% sure what this does, I'm told windows networks typically need them.

And we're running in a domain environment.

Any help would be appreciated.  Thank you,

James
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Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Are you running different subnets at each location?  You should be.. and just so you understand, Netbios does not transverse over subnets without WINs servers on each subnet, which I assume you are not running from your description..

FE

Author

Commented:
Yes, we have different subnets.

No, we don't have multiple WINS servers.
Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Is this just a problem with Excel files?  What about other data transfers?
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Author

Commented:
Copying files is fine.  I only know about excel files, because we don't really use any other formats for things saved to the server.
Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
I must say this is strange..  we save Excel files over our IPSec VPN daily from our 60+ remote satellite offices, but we use a Cisco solution with a Cisco 3000 concentrator as our endpoint..  Interesting that by just moving to IPSec would cause this..  I will try to get some other experts in here to try to help..  You might also want to try placing a pointer question in the VPN and Excel areas pointing to this thread to get some other experts thoughts on this..

FE

Author

Commented:
How I wish they would buy Cisco routers, but unfortunately, the budget doesn't lean towards the IT very much.  They'd rather pay reactive fees rather than proactive solutions.
Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Understand..  most companies want to budget for their core business model.  lol,eh?

I wonder whether this could be a hardware issue?  So, I guess the next question is what are you using for the VPN (endpoint and client)?

Author

Commented:
Netopia R9100 with hardware acceleration module on HeadOffice end,
Netgear FSV318 on the store end.

And we used to have an Netopia 3366 on the store end, but we tried IPSEC tunnels with that, but our retail system wouldn't log in.  Couldn't figure out why, but i've heard from a few people that this is sometimes an issue.
Systems Engineer
Top Expert 2005
Commented:
Ok, here is what I would do...  create a share on another member server or computer, and try saving the files there.. also, I would certainly try different types of files to see whether this is specific to only Excel files..  you need to identify whether this is a VPN problem or a server problem first..
Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Thanks, C101...

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