We are using a RICOH 2232C on our network with SBS 2003. The problem is this. When printing to this printer it defaults to Color. If you go to the properties you can change the default there to B&W. I'd like it to be defaulted to B&W from the beginning and not based on the user settings. I tried changing it on the server but to no avail. I even considered using the registry export but the key name is not the same for every user. Any ideas?