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Remote Access vs Lan Connection to server

Posted on 2006-10-20
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I have a problem with an application where it won't let more than 2 users log on at one time.  I have done alot of research and found a few things out.  It is not a license problem.  In speaking with the application tech support, we were able to determine it was an access to the drive problem rather than the application limiting usage because of licenses.

The accounting software tech support mentioned that what is happening is the application is accessing the server through remote access as opposed to a Lan.  They said XP only allows 2 users to access this way whereas a lan allows unlimited access.  

I believe this is the problem because we tested it by rebooting the server and all the workstations and rather than starting the applications we simply tried to drill down to the drive and application .exe using explorer.  The first 2 worked fine and then bingo the same exact problem occurred except the error report indicated, rather than drive not available, that too many users were trying to access it.

I have a Windows 2000 server and workstations with XP.
The application is Intuit Master Builder.

Could someone please help me to configure this application to access the server through the Lan network rather than remote access....if this really is the problem.  

Thank you in advance for your help

Cawper
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Question by:Cawper
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Rob Williams earned 2000 total points
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What do you men by "remote access"?  Do you mean you are connecting to the server, using Windows Remote desktop and running the application on the server?  If so, the server allows only 2 connection in its default state, which is intended as administration mode. You can install terminal services on the 2000 server, and put it in application mode, which allows more users but you have to buy terminal server licenses and probably buy more RAM depending on the number of users.

Most Intuit applications you would put the data in a folder on your server, install the application on the workstation, map a drive to the data folder o the server, and then point to the mapped drive within the Intuit application. This way is only limited by your Intuit licensing.
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by:Rob Williams
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Thanks Cawper,
--Rob
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