Changing user password via VPN
Posted on 2006-10-20
When it comes time for users to change their domain passwords, all users on the LAN or connecting to it via
our WAN have no problems doing so. We have a dozen or more remote users. Those that connect via a VPN/
Firewall appliance that establishes a tunnel to our LAN usually have no problems too. However, a handful of users
connect to our LAN via VPN software that runs on their laptops. These users always have problems and have to
eventually come in to one of our locations connected via WAN or LAN to change the password on their laptops.
They all have entries in their hosts file for all of our servers. When they try to change their password (open the
Windows Security window and click on the "change password" button) it eventually times out with an error to
the effect that the domain controller is not available (even though they have established a VPN connection and
can ping the DC on our LAN). Is there any remedy for this situation?