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Yahoo MAIL Server not getting my email

Posted on 2006-10-20
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Last Modified: 2008-02-07

I have many users, and suddenly email isnt getting to any of the Yahoo members.

Ive attempted to contact Yahoo about 8 times now, and I get no response.

Anyone have any experience, or information on this?

-n
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Question by:n8dog
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3 Comments
 
LVL 6

Expert Comment

by:austinstace
ID: 17777432
You may be black listed.  If you are in a shared hosting environment, it could be that another account at the same IP address as yours got blacklisted. In some instances, an entire range of IP addresses that are assigned to a single entity are black listed. Yahoo references the following organizations in their SPAM Policy so you might want to check them out for more information or to check your IP address status:

www.spamcop.net
spam.abuse.net
junkemail.org
cauce.org

If possible, you may want to see if your email is ending up in the users bulk email folder. It's a good practice to provide your users with instructions on how to add your email address to the safe sender list in popular software and on popular free email providers.

Hope that helps
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Author Comment

by:n8dog
ID: 17777639

ive checked my IP on spamcorp, and a few others, and not found it listed.

mail was working fine, then just stopped. it doesnt arrive at all.. bulk or inbox.

ive tested my own personal yahoo accounts, and that is where i am getting my information.

its never had a problem until a couple days ago.

im getting no bounce reports.. and gmail accepts it fine.

i have a dedicated IP / VPS

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LVL 6

Accepted Solution

by:
austinstace earned 2000 total points
ID: 17777809
Check this page http://help.yahoo.com/help/us/mail/defer/defer-03.html at yahoo for more information on what to look for in your SMTP logs.
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