can't see attachments in printed messages from sent items folder

I am using Outlook 2003 and we have Exchange server 2003,  I have a user that keeps a hard copy of some emails for legal purposes.  When she prints email messages from the sent items folders we cannot see there are files attached to the document. But when we print form the Inbox we can see the icon for an attachment with the filename.  I would like to see this messages from the sent items folder.  Any input would be greatly appreciated.

moletechAsked:
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gopal_krishnaCommented:
Open Email
EDIT - edit message
FORMAT - plain text - yes
FILE - print

Close email BUT dont save unless you dont mind plain text

(OUTLOOK 2000, not sure about any other version)  Try this and let me know if issue is resolved....
     
Regards
Gopal Krishna K
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