Internet accessible but ridiculously slow
Posted on 2006-10-20
I am looking at computer for a friend and I am having a problem with the internet speed. He got some kind of virus, at least from the symptoms he told me about it seems like it was a virus. He formatted his hard drive and re-installed window XP Home. It is currently at service pack 1.
I downloaded AVG virus scan, Spybot, and adaware to my machine, burned a cd and loaded these to his system. I ran them all, defragged his hard drive (not really necessary but I felt it couldn't hurt).
Now his system is pretty clean and it now can access the internet. I actually downloaded the newest virus pack from AVG through his machine.
The problem is it is downloading at like 15K per minute. Obscenely slow.
The machine is a pentium 4 running at 2 Ghz, it only has 256 MB ram and a 40 MGB HD but its good enough for what he needs it for.
As I mentioned it is at windows XP home service pack 1.
The built in ethernet card is an INTEL PROSET II 10/100 VE, When I run the diagnostic test it passes all 5. The driver is an older version (188.8.131.52) but I don't know if I should try to update that before I get the machine up the to most recent service pack updates
Despite being able to access the internet (although very slowly) and passing the diagnostic, the event log has the following error:
"Does not support the configuration supplied"
I have cable internet and my machine screams on the net. both of these machine are connected through a linksys router.
I appreciate any help and if I omitted any info that you need please just let me know.
Thanks in advance.