IE 7 partially breaks earthlink spamBlocker tool
Posted on 2006-10-21
Well, I just downloaded and installed Internet Explorer vsn. 7 on my computer, and for the most part I'm pretty satisfied with it. However, I notice one thing it does is partially break my ISP's spam blocking program. My ISP is earthlink (I have a DSL connection), and its program is called spamBlocker. It catches a lot of "known SPAM" and doesn't even deliver it to my InBox, and then puts other "possible SPAM" in a "suspect email" box for me to check to see whether I want to add the email sender to my list of addresses and allow the email to be put in my OE InBox.
It puts an icon in my Outlook Express tool bar that I can click to look at the "suspected SPAM" that is kept on the server. I need to check this periodically to see if any new customer or moderator from Experts-Exchange has sent me an email, since I'm Page Editor for several Windows topic areas.
When I click this icon, it will give me a message saying "Error! Failed to create earthlink spamBlocker ActiveX control." If I go ahead and click the bar warning me about blocking me from running ActiveX scripts and select Allow Blocked Content, then it gives me a message "Error connecting to spamBlocker. Invalid URL for this web page."
Since the OE icon doesn't work, I have to submit to a lengthy workaround: go to the earthlink Home Page, click on Web Mail, login into the mail server, then click on the Suspect Email link to look at the possible SPAM, a much more involved and inconvenient process.
This spamBlocker program was working perfectly when I had IE 6 running on my XP Pro computer. I chatted with earthlink support about the problem, and they had two suggestions, both of which I tried and neither worked. First was to reinstall spamBlocker. Second was to restore a backup of my Windows Address Book from a list of such kept in the AddrBook folder of my saved OE data.
Anybody encountered this problem and found a solution?