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Setup is unable to access the Site Replication Service database when upgrading Exchange 2k to 2k3

Posted on 2006-10-21
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Last Modified: 2012-05-05
Hi,
I am trying to upgrade from E2k to E2k3, i'm getting an error as soon as i
select upgrade and next. "The component Microsoft Exchange Messaging and
Collaboration Services: cannot be assigned the action "Upgrade" because: -
Setup is unable to access the Site Replication Service database,. Please
verify that the SRS service is started and you have Administrative rights to
the Exchange 5.5 Organization, Site, and configuration containers for this
server."

SRS is running fine, and I cant delete it from Tools in System Manager as I get another error.

HELP! My deadline is ticking away!
Any help would be very much appreciated.

Thanks,
Andrew.
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Question by:andrew_2706
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LVL 104

Expert Comment

by:Sembee
Comment Utility
Do you have any Exchange 5.5 servers?
If not, then you don't need SRS and can remove it.

Simon.
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Author Comment

by:andrew_2706
Comment Utility
No, it is just a 2000 excahnge which i need to upgrade to 2003. When I try and remove it from System Manager I get the error "The system cannot find the file specified." "facility:Win32, ID no: c0070002, Exchange System Manager" so I don't know how to remove it.

Any ideas?

Andrew.
0
 
LVL 104

Expert Comment

by:Sembee
Comment Utility
These are the official instructions on removing the SRS.
http://www.microsoft.com/technet/prodtechnol/exchange/Guides/Ex2k3DepGuide/d91c2065-99af-4056-9fa6-00dd8ac05374.mspx?mfr=true

Is that what you are following?

You don't need the Active Directory Connector either, if you have any of those lurking around.

Simon.
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Author Comment

by:andrew_2706
Comment Utility
Yes, I have followed this, though as I said I can't delete the SRS from System Manager.
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Author Comment

by:andrew_2706
Comment Utility
Do you think it is worth trying to remove exchange using add/remove programs from control panel? I can not afford to lose anyones emails or diaries as there are about 200 staff here and its just not an option!

It seems there are three parts to the component selection in add/remove exchange:
Exchange 2000
Messaging and collaboration services
System Management Tools

What do you think, is this likely to make the 2k3 install wizard get past the error its giving me about SRS???

Any more ideas?
0
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LVL 104

Accepted Solution

by:
Sembee earned 500 total points
Comment Utility
I wouldn't be doing an in place upgrade anyway. I don't do in place upgrades for any reason as they aren't worth the risk.
You don't want to even attempt to remove Exchange from the machine as that will cause more problems.

This looks like the removal of Exchange 5.5 wasn't carried out correctly.

This is the manual removal instructions: http://support.microsoft.com/default.aspx?kbid=329606
You need to get rid of the SRS component from the domain before you can continue.

Simon.
0
 

Author Comment

by:andrew_2706
Comment Utility
I'm not sure if it is relevant but when I do a dcdiag /fix command I get a failure under Netlogons as per below? Do you think it could be linked?


C:\Program Files\Support Tools>dcdiag /fix

Domain Controller Diagnosis

Performing initial setup:
   Done gathering initial info.

Doing initial required tests

   Testing server: Default-First-Site-Name\BLACKSEXCH
      Starting test: Connectivity
         ......................... BLACKSEXCH passed test Connectivity

Doing primary tests

   Testing server: Default-First-Site-Name\BLACKSEXCH
      Starting test: Replications
         ......................... BLACKSEXCH passed test Replications
      Starting test: NCSecDesc
         ......................... BLACKSEXCH passed test NCSecDesc
      Starting test: NetLogons
         Unable to connect to the NETLOGON share! (\\BLACKSEXCH\netlogon)
         [BLACKSEXCH] An net use or LsaPolicy operation failed with error 1203,
Win32 Error 1203.
         ......................... BLACKSEXCH failed test NetLogons
      Starting test: Advertising
         ......................... BLACKSEXCH passed test Advertising
      Starting test: KnowsOfRoleHolders
         ......................... BLACKSEXCH passed test KnowsOfRoleHolders
      Starting test: RidManager
         ......................... BLACKSEXCH passed test RidManager
      Starting test: MachineAccount
         ......................... BLACKSEXCH passed test MachineAccount
      Starting test: Services
            IsmServ Service is stopped on [BLACKSEXCH]
         ......................... BLACKSEXCH failed test Services
      Starting test: ObjectsReplicated
         ......................... BLACKSEXCH passed test ObjectsReplicated
      Starting test: frssysvol
         ......................... BLACKSEXCH passed test frssysvol
      Starting test: frsevent
         ......................... BLACKSEXCH passed test frsevent
      Starting test: kccevent
         ......................... BLACKSEXCH passed test kccevent
      Starting test: systemlog
         ......................... BLACKSEXCH passed test systemlog
      Starting test: VerifyReferences
         ......................... BLACKSEXCH passed test VerifyReferences

   Running partition tests on : ForestDnsZones
      Starting test: CrossRefValidation
         ......................... ForestDnsZones passed test CrossRefValidation

      Starting test: CheckSDRefDom
         ......................... ForestDnsZones passed test CheckSDRefDom

   Running partition tests on : DomainDnsZones
      Starting test: CrossRefValidation
         ......................... DomainDnsZones passed test CrossRefValidation

      Starting test: CheckSDRefDom
         ......................... DomainDnsZones passed test CheckSDRefDom

   Running partition tests on : Schema
      Starting test: CrossRefValidation
         ......................... Schema passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Schema passed test CheckSDRefDom

   Running partition tests on : Configuration
      Starting test: CrossRefValidation
         ......................... Configuration passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Configuration passed test CheckSDRefDom

   Running partition tests on : BLACKS
      Starting test: CrossRefValidation
         ......................... BLACKS passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... BLACKS passed test CheckSDRefDom

   Running enterprise tests on : BLACKS.LOCAL
      Starting test: Intersite
         ......................... BLACKS.LOCAL passed test Intersite
      Starting test: FsmoCheck
         ......................... BLACKS.LOCAL passed test FsmoCheck

C:\Program Files\Support Tools>
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Author Comment

by:andrew_2706
Comment Utility
Ok thanks, I'll giev the manual removal a try for now.
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Author Comment

by:andrew_2706
Comment Utility
No, the manual removal doesnt work because the ADC snap-in I have is now the 2003 (6.5) version and it wont let me delete the CA. I think its well and truly had it.
0
 

Author Comment

by:andrew_2706
Comment Utility
Still havnt sorted this darned thing out but have been on site now for nearly 40 hrs and am going to go and have a sleep in someones office!!! may get some focus after a bit of shut eye to address my many problems before they all come back in to work on monday am and murder me!

Andrew.
0

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