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CDROM Drive for HP Pavilion 520w Stuck & Won't Open
Posted on 2006-10-21
Hi Everyone:
A friend's HP Pavilion 520w CDROM drive is stuck and will not open despite of pressing the eject button. The drive is detected by the Maxtor diagnoistic utility. Is there a safe way of getting the door to dislodge and open?
Any followup to this will be appreciated.
Thank you
George
A friend's HP Pavilion 520w CDROM drive is stuck and will not open despite of pressing the eject button. The drive is detected by the Maxtor diagnoistic utility. Is there a safe way of getting the door to dislodge and open?
Any followup to this will be appreciated.
Thank you
George
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6 Comments
Active 7 days ago
Hi GMartin,
If you physically take a look at the drive itself (so remove the front cover of the computer) you'll see a small hole in the front. Unfold a paperclip and push it in there to open the drive.
Greetings,
LucF
If you physically take a look at the drive itself (so remove the front cover of the computer) you'll see a small hole in the front. Unfold a paperclip and push it in there to open the drive.
Greetings,
LucF
Have you tried the eject command in the cd drive properties menu? Go into my computer and right click the cd drive in question, in this menu is an EJECT command.
Active 5 days ago
Hi George,
I couldn't find a good picture, so this will have to do: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-42471 Note #5 in the diagram (a very small hole that a straightened paperclip will just fit through). As noted above, you simply push a straightened paper clip through the hole (keep it very straight) and it will release the catch that holds the drive closed. Very simple :-)
I couldn't find a good picture, so this will have to do: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-42471 Note #5 in the diagram (a very small hole that a straightened paperclip will just fit through). As noted above, you simply push a straightened paper clip through the hole (keep it very straight) and it will release the catch that holds the drive closed. Very simple :-)
Active 5 days ago
... one other possibility: a program may have "locked" the CD and failed to properly unlock it. If that's the case, using the eject command (as sparkmaker noted) MAY work ... and shutting down the computer WILL work (you can eject the tray when you next turn on the PC).
Active 1 day ago
Hi Everyone:
Great job everyone!!!! First, for simplistic reasons, I tried using the Eject command within Windows. But, the CDROM drive still would not open. However, using joint ideas of everyone and Gary's link to a diagram illustrating exactly where I needed to go using the paper clip method of pressing the eject button on front, everything came together. The door now opens fine and the CDROM works great!.
Thanks so much everyone for your technical assistance to this post.
George
Great job everyone!!!! First, for simplistic reasons, I tried using the Eject command within Windows. But, the CDROM drive still would not open. However, using joint ideas of everyone and Gary's link to a diagram illustrating exactly where I needed to go using the paper clip method of pressing the eject button on front, everything came together. The door now opens fine and the CDROM works great!.
Thanks so much everyone for your technical assistance to this post.
George
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