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CDROM Drive for HP Pavilion 520w Stuck & Won't Open

Hi Everyone:

A friend's HP Pavilion 520w CDROM drive is stuck and will not open despite of pressing the eject button. The drive is detected by the Maxtor diagnoistic utility. Is there a safe way of getting the door to dislodge and open?

Any followup to this will be appreciated.

Thank you

George

SOLUTION

Luc Franken

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SOLUTION

Mark Poirier

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ASKER CERTIFIED SOLUTION

Gary Case

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Gary Case

... one other possibility: a program may have "locked" the CD and failed to properly unlock it. If that's the case, using the eject command (as sparkmaker noted) MAY work ... and shutting down the computer WILL work (you can eject the tray when you next turn on the PC).

GMartin

ASKER

Hi Everyone:

Great job everyone!!!! First, for simplistic reasons, I tried using the Eject command within Windows. But, the CDROM drive still would not open. However, using joint ideas of everyone and Gary's link to a diagram illustrating exactly where I needed to go using the paper clip method of pressing the eject button on front, everything came together. The door now opens fine and the CDROM works great!.

Thanks so much everyone for your technical assistance to this post.

George

Gary Case

Glad it's okay ==> You don't need that little hole very often ... but it's mighty handy when you do :-)

CDROM Drive for HP Pavilion 520w Stuck &amp; Won't Open

CDROM Drive for HP Pavilion 520w Stuck & Won't Open