I am trying to reinstall a Broadcom NetXtreme network adaptor fitted to an Acer Veriton 7600D computer running Windows 2000.
I don't have the original OEM disks but have the driver files available from another identical computer.
Firstly, I can't uninstall the device completely. At present it is shown in Device Manager with a yellow exclamation mark. If I go into Properties and click Uninstall I receive the message "Failed to uninstall the device. The device may be needed to boot up the computer." However, on refreshing Device Manager the device no longer appears.
I then scan for hardware changes and it finds an Ethernet Controller. Device Manager then shows the same device with a yellow question mark and calls up the Hardware Wizard. I go through this and point it at the appropriate driver, but I get this error message "An error occurred during the installation of the device. The INF or the device information set does not match the specified install class."
I think I need to do a complete uninstall before I can go any further. Can anyone advise me how I might set about doing so?