[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 933
  • Last Modified:

TSPY_PUPER Remover?

I have  ZA security suite, Avast, AVG (both virus and antispy), Adaware, Spybot SAD and Spyware blaster. They all are up to date and non of them detect this but housecall does, but housecall says it can't fix it.  Does anyone know of any removal tools for this little bugger?

llaf
0
llafnwod
Asked:
llafnwod
  • 3
  • 2
1 Solution
 
war1Commented:
Greetings, llafnwod !

The trojan could be hidden in System Restore. Disable and Enable System Restore
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?OpenDocument&src=sec_doc_nam

If no joy, you may have a variation of SmitFraud. Use SmitFraudFix to remove it.
http://www.geekstogo.com/forum/index.php?showtopic=109268
OR
http://siri.geekstogo.com/SmitfraudFix.zip 

If no joy, download HijackThis

http://www.majorgeeks.com/download3155.html

Run the program and you will find many entries. Most are OK. Post the log at http://www.hijackthis.de/ and click Analyse, Save.  Post a link to the saved list here.


Best wishes!
0
 
war1Commented:
llafnwod,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0
 
llafnwodAuthor Commented:
http://www.hijackthis.de/logfiles/19dc5192d5e40016a40b2e296b9ce55e.html This is my scan log and I used the simfuradfix and it said there was no infection. Sorry for the long wait, It has been a long school week, but i got a 4 day weekend now =)

llaf
0
 
war1Commented:
Your HijackThis log looks clean.

Housecall could be giving your a false positive.  Run another online scanner to see if it see the virus.
Kaspersky Virus Scan
http://www.kaspersky.com/virusscanner
0
 
llafnwodAuthor Commented:
I think it was just a bug in the online scanner, I downloaded Kaspersky and it showed nothing... THanks for your help.

llaf
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now