Email Format

Hi all, trust you are well.

I have a client who is running SBS 2003 Premium Edition. In the past couple of days more and more of her emails are coming through  as "multipart message in Mime format". Attached part below.

The originating person has no issues that they/we know about and it doesn't happen to all the mail sent from the originator. The ISP reckons no problems on their side. Its there anything in SBS that possible "converts" the file, or could the antivirus be doing it?

This is a multi-part message in MIME format.
Mime-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_9AB5_01C6F2B1.23F8F810"

------=_NextPart_000_9AB5_01C6F2B1.23F8F810
Content-Type: multipart/alternative;
boundary="----=_NextPart_001_9AB6_01C6F2B1.23F8F810"

------=_NextPart_001_9AB6_01C6F2B1.23F8F810
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: 7bit

Any suggestions where i start. Thanks
Sean
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SeanNijAsked:
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bcoheaConnect With a Mentor Commented:
This is normal. This happens most when a user creates an HTML format email using an email client that can support it (such as Outlook, OE, Eudora), the email client creates multiple copies of it. One is HTML with the text formating and one is in pure text, no formatting save carriage returns.

MIME stands for Multipurpose Internet Mail Extensions and what you are experiencing is precisely what it calls for. This is the original RFC 2045 specifying the standard.
http://www.ietf.org/rfc/rfc2045.txt
Also, this wikipedia entry is very informative: http://en.wikipedia.org/wiki/MIME

It isn't your server that converts them to that format, the sending client did it upon creating the email. The reason some emails are not like that is because those sender's email client is configured to send pure text, no formating.

Bottom line is that this is fine. Just be sure you have an Enterprise AV app on your server and AV on your end users' systems. Hope this helps.

bcohea
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