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Failed SCSI HDD what to do?

boomerbostock
on
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Last Modified: 2012-06-22
Please see error messages below: Listing first from bottom of this page. I can see from the events that the drive failed an attempt to recovery was started but failed. This drive is from a RAID 5 set hot swappable. Is it just a case of replacing the drive and the disk set regenerates?


Event Type:      Error
Event Source:      Storage Agents
Event Category:      Events
Event ID:      1216
Date:            23/10/2006
Time:            6:51:25 AM
User:            N/A
Computer:      PERFP01
Description:
Drive Array Physical Drive Status Change.  The physical drive in Slot 2, SCSI Port 1 Drive 1 with serial number "A2A1P4402KAP0418", has a new status of 3.
(Drive status values: 1=other, 2=ok, 3=failed, 4=predictiveFailure)
[SNMP TRAP: 3046 in CPQIDA.MIB]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Event Type:      Error
Event Source:      CPQCISSE
Event Category:      None
Event ID:      24597
Date:            23/10/2006
Time:            6:51:18 AM
User:            N/A
Computer:      PERFP01
Description:
Physical Drive on DEVICE ID 1 on Port 1 of
Array Controller  in slot 2 has failed.
Failure Code: 0x07.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Event Type:      Information
Event Source:      CPQCISSE
Event Category:      None
Event ID:      24598
Date:            23/10/2006
Time:            6:51:18 AM
User:            N/A
Computer:      PERFP01
Description:
Logical Drive 1 of
Array Controller  in slot 2 has changed from status code 0 to status code 3.
Status Codes:
0  = OK
1  = FAILED
2  = NOT CONFIGURED
3  = INTERIM RECOVERY MODE
4  = READY FOR RECOVERY
5  = RECOVERING
6  = WRONG PHYSICAL DRIVE REPLACED
7  = PHYSICAL DRIVE NOT PROPERLY CONNECTED
8  = HARDWARE IS OVERHEATING
9  = HARDWARE HAS OVERHEATED
10 = EXPANDING
11 = NOT YET AVAILABLE
12 = QUEUED FOR EXPANSION
13 = UNKNOWN
Data:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Event Type:      Warning
Event Source:      Storage Agents
Event Category:      Events
Event ID:      1200
Date:            23/10/2006
Time:            6:51:25 AM
User:            N/A
Computer:      PERFP01
Description:
Drive Array Logical Drive Status Change.  Logical drive number 1 on the array controller in Slot 2 has a new status of 5.
(Logical Drive status values: 1=other, 2=ok, 3=failed, 4=unconfigured, 5=recovering, 6=readyForRebuild, 7=rebuilding, 8=wrongDrive, 9=badConnect, 10=overheating, 11=shutdown, 12=expanding, 13=notAvailable, 14=queuedForExpansion)
[SNMP TRAP: 3034 in CPQIDA.MIB]
Data:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Event Type:      Error
Event Source:      Storage Agents
Event Category:      Events
Event ID:      1216
Date:            23/10/2006
Time:            6:51:25 AM
User:            N/A
Computer:      PERFP01
Description:
Drive Array Physical Drive Status Change.  The physical drive in Slot 2, SCSI Port 1 Drive 1 with serial number "A2A1P4402KAP0418", has a new status of 3.
(Drive status values: 1=other, 2=ok, 3=failed, 4=predictiveFailure)
[SNMP TRAP: 3046 in CPQIDA.MIB]
Data:
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saggar maker's framemaker
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Distinguished Expert 2019
Commented:
> Is it just a case of replacing the drive and the disk set regenerates?

Yes if it's a clean drive. If it's been previously used in another system it should be erased first by putting in a spare machine and run system system erase through smartstart - this will erase ALL disks in the spare machine of course.

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Commented:
Most RAID controllers will perform a automatic rebuild as soon as you replace the failed (or failing) drive with a new one.  This process may take several hours.  Replace the drive and then check it's status after 8 hours or so.  It should be OPTIMAL (vs. DEGRADED) by then.  If not, be sure to check your settings to be sure the array is set to rebuild automatically.
andyaldersaggar maker's framemaker
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
You can't disable automatic rebuild on Smart array controllers. You can increase the rebuild priority though under the ACU which might be a good idea in case another drive fails before the rebuild completes.
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