Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

ARCSERVE Problem

Posted on 2006-10-23
9
Medium Priority
?
1,420 Views
Last Modified: 2010-08-05
We are receiving a number of error messages when our backup runs, see below.  They are always when Arcserve attempts to access a Notes database.  I have searched  the Internet for an explanation of this error without success.  Does anyone know what it is?

Thanks and regards

DBNAME=xxxx, EC=Unable to get message string for code '69'
0
Comment
Question by:Chris_m
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
9 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 17788684
Does this just happen with one notes database? Maybe you need to run the utilities you have inside domino to get the file repaired.
0
 

Author Comment

by:Chris_m
ID: 17793725
no all the notes databases and we regularly run nfixup and ncompact.

Regards
0
 
LVL 88

Expert Comment

by:rindi
ID: 17793873
Is the domino agent for arcserve installed on the domino server, and is it running? Maybe you changed the password and the service can't logon?
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:Chris_m
ID: 17801580
I am pretty sure that all the agents are running and that the password was not changed -- it certainly wasn't changed by me but that doesn't mean that someone else hasn't changed it.  Before I go along that path, though perhaps the following message which I found in the log may help you point me in the right direction:

Backup server TCP reconnection timeout

I really appreciate any help you give me.

Regards
0
 
LVL 88

Expert Comment

by:rindi
ID: 17801606
Are there any other messages in the event logs?
0
 

Author Comment

by:Chris_m
ID: 17801695
immediately after the tcp timeout error message comes a warning:

Unable to confirm the target name and address provided (EC=11004: The requested name is valid, but no data of the requested type was found)
0
 

Author Comment

by:Chris_m
ID: 17801809
I forgot to mention that immediatedly before the Error is an information saying:
Connected with Client agent at Web-AU2 (IP address), (User)
The Error comes approx 15mins after that
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 18065956
PAQed with points refunded (50)

Computer101
EE Admin
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question