Trying to Install new tape drive.

Hello All, This is very urgent, hence why I am offering 500 points for this. I have installed a new tape drive. Quantum DLT VS160 in our Small Business Server 2003. It used to have a HP DAT that we replaced today. Looks like I installed everything correctly but not to sure how to check it out. We are running backup exec v10 for small business server. I need to be able to add this device in backup exec, (which doesn't recongize it) and get it work by tonight. thanks and hope you can help
nexxsupportAsked:
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Computer101Connect With a Mentor Commented:
PAQed with points refunded (500)

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nexxsupportAuthor Commented:
If I go to device manager under system. I can see the new quantum tape drive. But I cannot get Backup exec to pick it up...
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jcdesign4uCommented:
Try changing the scsi id's
Let veritas backup exec install the device driver (reinstall backup exec)

Do a device inventory in backup exec.
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nexxsupportAuthor Commented:
Changed the Scsi Id. restarted. windows sees it in the device manager. but nothing in backup exec. tried to add new device, it picked it up, says it installed the new driver. but still no device for me to choose.
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simsjrgCommented:
1. DO NOT let Windows install the Device Drivers.
2. Try installing the upgraded Symantec Signed device drivers: http://seer.support.veritas.com/docs/284707.htm
3. Then go to Device Configuration Wizard and configure the new device. Here is where you select use Symantec/Backup Exec drivers.

It should then come up.
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crawforditsCommented:
Run tapeinst.exe from Program Files\VERITAS\Backup Exec\NT.  This will install the Veritas driver for the tape drive.  May get prompted with the driver not compatible.  This is normal with Veritas and Continue Installation.  Veritas should find after driver installed.
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nexxsupportAuthor Commented:
Hey everyone.....I thought I would restart all the veritas services......(about 5 or so)....and that seemed to fix it......

Please close this questions.....thanks for all the help.
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jcdesign4uCommented:
Glad that you solved it.
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nexxsupportAuthor Commented:
Please refund points. thanks
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