Outlook (Office XP) email notification

Office XP on XP Home
I used to get an email notification on the screen which would pop up and include the sender and a few lines of text, before disappearing again. This has disappeared - anyone know how to get it back please?
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JohnDeckerAsked:
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Jeff PerkinsConnect With a Mentor OwnerCommented:
Even though Office XP won't do this for you, you can get plugins here that will: http://www.slipstick.com/addins/notify.htm
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crawforditsCommented:
I believe the option you are referring to was not available until Office 2003.  Office XP can display a message that lets you know new mail has arrived.
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zwseemmCommented:
If you are using Outlook 2003 then it would be in the following location:
Tools>options>Email Options (on the preferences tab)>advanced email options

in the middle of this form is the desktop alert settings.
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JohnDeckerAuthor Commented:
It was certainly Office 2003 on which I was shown the alert, but the customer swore blind that it was on her computer which is running Office XP. Of course people get confused.. I'll send this off and see what her reaction is.
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