Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

image in signature displays as a red cross

Posted on 2006-10-23
3
4,360 Views
Last Modified: 2012-05-05
I have an picture in my signature and it keeps displaying as a red cross.
When i send an email its displays fine.  When i check my sent items its a red cross.
If i send myself an email it comes back as a red cross.

If i send it to a friend its fine.  Other ppl in my company have the same signature.  if they send to me its a red cross aswell.

Must be a security setting somewhere but i've tried a few things.  no luck

can some please help

thanks
0
Comment
Question by:rick81
  • 2
3 Comments
 
LVL 97

Expert Comment

by:war1
ID: 17793747
Greetings, rick81 !

Do other images show as red cross?  If so, To turn off the Don’t download pictures or other content automatically in HTML e-mail option, follow these steps:
1.    Start Outlook.
2.    On the Tools menu, click Options.
3.    Click the Security tab, and then click Change Automatic Download Settings.
4.    In the Automatic Picture Download Settings dialog box, click to clear the Don’t download pictures or other content automatically in HTML e-mail check box.
5.    Click OK two times.

Note If you clear the Don’t download pictures or other content automatically in HTML e-mail check box, the Permit downloads in e-mail messages from senders and to recipients defined in the Safe Senders and Safe Recipients Lists used by the Junk E-mail filter check box and the Permit downloads from Web sites in this security zone: Trusted Zone check box are left in their current state.  So you may need to check you Junk Mail Filter settings also.

However, the Permit downloads in e-mail messages from senders and to recipients defined in the Safe Senders and Safe Recipients Lists used by the Junk E-mail filter check box and the Permit downloads from Web sites in this security zone: Trusted Zone check box appear dimmed and do not respond to mouse clicks and keyboard access.

http://support.microsoft.com/kb/831608

Best wishes!
0
 
LVL 97

Accepted Solution

by:
war1 earned 125 total points
ID: 17793750
rick81,

You may need the following registry fix.
http://www.shahine.com/omar/FixingOutlookRedXProblem.aspx

Locate the Outlook Temporary Items folder by opening the Registry and locating HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
Navigate to the value of this Key. It should be something like: %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ where OLK3D is some randomly generated string that always starts with OLK
Quit Outlook
Delete the contents of the folder
Launch Outlook
0
 
LVL 6

Author Comment

by:rick81
ID: 17793774
Can't get better support than that!!
Nice one war1
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question