Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Question re Exchange Server 2003 SP2 and why my outbound emails are getting delayed delivery reports or spammed by recipients

Posted on 2006-10-23
3
Medium Priority
?
427 Views
Last Modified: 2010-03-06
Hi guys. I've just installed SBS2003 R2 so I am running Exchange 2003 Sp2. Prior to this was using Outlook 2003 as a pop3 client and using ISP SMTP to send emails to all our customers. Am really happy overall but ....

a) some (only a few) customers since we changed to Exchange say that our email to them is either always or intermittently getting put into their spam system. My question would be that our sending email address is the same so why would this be? Is it because in some subtle way Exchange delivery is different from the old ISP way?
b) perhaps related to the above. I am getting  more of the following delayed delivery reports eg;
This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

       artwork@bag-co.co.uk

My question here is; is this possibly an indication that our email to them is being treated as spam also? I though that all spam engines either rejected or accepted email, but is there a possiblity they might 'ignore' it thus triggering these delayed delivery reports?

Any help on these probably linked questions would be much appreciated!
0
Comment
Question by:MPSmith4258
  • 2
3 Comments
 
LVL 39

Accepted Solution

by:
redseatechnologies earned 2000 total points
ID: 17793768
Hi MPSmith4258,

Right-o

a) previously your email was going via your ISP, it is now (probably) going direct from your server - which some accounts do not like.  The solution is to use an SMTP connector with a smarthost to route mail via your ISPs mail relay server

http://www.amset.info/exchange/smtp-connector.asp

b) possibly related to the above, probably not.  Either way, the solution to A will be the solution to this as well (as it totally changes the way you send mail.

Hope that helps,

-red
0
 

Author Comment

by:MPSmith4258
ID: 17793973
Thanks Red, I suspected it might be something like this. Only downside of this solution for me is I occasionally switch from one of my two broadband lines to the other, and both are on different ISPs.. so I'll need to have two connectors and swap between them when I do this ...
I'll monitor how bad the problem is for a while before implementing this solution ... most of the problem customers are able to either themselves, or through their IT dept, add us to trusted senders lists.
Thks again
0
 
LVL 39

Expert Comment

by:redseatechnologies
ID: 17793994
No problems,

As far as switching between 2 ISPs, that is going to be tricky - all you will really need to do is open up the connector and change the smart host to the other ISPs mail server

Good luck with it, and let me know if you have problems

-red
0

Featured Post

Free recovery tool for Microsoft Active Directory

Veeam Explorer for Microsoft Active Directory provides fast and reliable object-level recovery for Active Directory from a single-pass, agentless backup or storage snapshot — without the need to restore an entire virtual machine or use third-party tools.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
In this article, I will demonstrate that how to do a PST migration from Exchange Server to Office 365. This method allows importing one single PST, or multiple PST's at once.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question