GroupWise 6.5 Calendar in multiuser view displays duplicate user.
Posted on 2006-10-24
I have Novell Netware 6.0SP5 network, 80-ish users runnning Novell NW Client 4.91SP2 and GW Client 6.5 SP4 on Win2K SP4 OS's. Th GW server is 6.5SP2. A couple of my heavier users of GW calendars eg. secretaries/PA's use multiview calendar quite a lot, mainly in 7 day/week view and selecting well over 10 usernames. They are getting users appearing twice when accessing the multi-user list to select which calendars they want to view simultaneously. The duplicate users are appearing in the multiuser list like so:
Firstname Surname surnamef.context.GroupWiseDomain
Firstname Surname firstname.surname@***.gov.uk
Before I started with the company, the email address naming convention was changed from "surnamef@..." to "firstname.surname@...", Netware usernames are "surnamef", and therefore NDS GW objects are "surnamef".
By and large, the information within the users calendar displays correctly, but this duplication, when viewing many calendars at once, is leading to errors and some of our PA's are struggling and leaning on me to find a fix. I have passified them for now, and am encouraging them as much as possible to use the far easier Busy Search function for finding diary space, but I would be interested to know the cause, and fix if there is one. I have been through the supporting docs for GW admin/client 6.5 SP5 and SP6 and can find no mention of a specific fix for this problem.
Thanks loads in advance