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Global address list not updating on clients

I am running Outlook 2003 on clients in cached mode.  Exchange 2003 on a SBS 2003 box.  When I add a user to the server the user shows up in AD and in the Global address list using OWA.  I ran a rebuild on the Offline address list on the Exchange server, restarted the the server and restarted client machine and the new user still does not show up.  I also changed the update time to 3 times a day on the exchange server.  The only way I can get the new user to show up in the list on the client is to hit send receive.  I am not sure what has changed,  it always used to update the list within a few hours.  Can anyone help?

Jeff
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kristinaw
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I will have to wait and see.  I added the user yesterday at 4:00pm.  The strange thing is I don't remeber having to wait before?

Jeff
maybe just didn't notice? the time delay can also be compounded by Active Directory replication across sites. You create a user in site A, site B doesn't get the new user until AD replication has completed.