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marathonman330

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Unable to upgrade BIOS on Dell Inspiron 8100

I am trying to upgrade the BIOS on this laptop (service tag # gpxx811) from A08 to the latest A15.  I've tried going directly to A15 and also to A12 as an intermediate step.  I'm using the Windows/floppy-less upgrade programs.  Whenever I run it, I get "Dell BIOS Upgrade Setup Failed - Unable to obtain required information about your system.  Setup cannot complete."  Any ideas on why this is happenning would be greatly appreciated.  Thank you.
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johnb6767
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marathonman330

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Using the floppy version did the trick.  Thank you very much.