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How does Outlook 2000 work with Exchange 2000 on Windows 2000 server?

Posted on 2006-10-24
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Last Modified: 2010-03-06
What I need to know is how and why Outlook is picking up the scottm@xxx.local email address and putting that into emails being sent out instead of picking up and using his scottm@xxx.org Internet email address. Obviously this is causing problems when people outside the organization reply to these emails. One person suggested I delete everyone's .local email address from AD altogether. I've never heard of doing that before but I'm all for trying it as long as AD doesn't need that .local email address for some reason.

Bottom line: I want to eliminate the potential for Outlook to every do this again. I do not want Outlook pulling any employee's .local email address and using it for anything. How do I make Outlook 2000 / Exchange 2000 do this? Thanks.
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Question by:WineGeek
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Author Comment

by:WineGeek
ID: 17797107
I just found and did the following but it's still putting scottm@xxx.local in the Reply To field:

********************************************************************
Open ESM, Recipients, Recipient Policies, Default Policy.

Right click it, go to properties.

Select the SMTP domain that you want to show as the reply-to address, and click 'Set as Primary'.

Next time the Recipient Update Services runs it'll show up as the correct reply-to address.
***********************************************************************

so my questions is: How long do I have to wait for this change to take effect? I forced Recipient Update Service to Update Now with a right-click in ESM. Then I went to an employee's Outlook and sent myself an email to test this and it is still putting the .local address in the Reply To field. Is there something else I might need to do in Outlook or Exchange to get this change to take effect now or am I forced to wait for some amount of time? Anyone know? Thanks.
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Accepted Solution

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poweruser32 earned 500 total points
ID: 17797110
its the recipient policy in system manager that needs updating-go into the properties of recipient policy and change the set your internet name xxx.org as the primary smtp address and apply it
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Author Comment

by:WineGeek
ID: 17797223
I just noticed that the following checkbox is not checked in AD for the empoyees' user accounts:

Email Addresses tab - [  ] Automatically update email addresses based on recipient policy.

This would cause a problem, no? I mean, with this checkbox not checked, the updates made to the recipient policy would never affect the email address settings for the user accounts in AD, right?
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LVL 16

Expert Comment

by:poweruser32
ID: 17797291
ya your right it can take a while for the changes to show though
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