Solved

Okidata ML 395 is printing the printer settings

Posted on 2006-10-24
9
646 Views
Last Modified: 2010-04-12
When printing checks, the Okidata ML 395 will print the printers current settings (setup).
I am trying to figure out which escape sequence is causing this.  I can't find it in the command reference.
It just recently started doing this, and I don't recall changing the program.

Does anyone know what the escape sequence is to print the current settings?
Or, had a similiar experience?
0
Comment
Question by:GaryHoff
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 17802230
if it is recent, try a system restore to a previous date
0
 
LVL 1

Author Comment

by:GaryHoff
ID: 17808876
It's been too long.
We're using Generic text driver, and direct - passthrough printing, so the application has direct control of what gets sent.
I can't rule it out, but don't think the OS is part of the problem.
0
 
LVL 92

Expert Comment

by:nobus
ID: 17809883
if the os is suspect, you can :
-run sfc /scannow from the run box
-run a repair install  :  http://www.michaelstevenstech.com/XPrepairinstall.htm      
-run a fresh install
0
Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

 
LVL 21

Expert Comment

by:wyliecoyoteuk
ID: 17813590
It might be a contol panel key sequence.

"Print diagnostics" or similar.
0
 
LVL 6

Expert Comment

by:achchee
ID: 17816222
On the printer's control panel, select to return to the default factory settings.  You may have to print out a map to see where that selection is.
0
 
LVL 4

Accepted Solution

by:
deltronic earned 500 total points
ID: 17886467
The setup page is usually printed from the front panel. There might be a way to do it from a command sent thru the communication port. Search for a manual.

I would think it’s a hardware problem. If you have another Okidata printer you can swap, it would eliminate software problems if the setup page doesn’t print on the second printer.

Is it a serial communication?
I’ve seen problems with these cards.  They do weird things. You can still buy them. (120$cnd) They also tend to slip out if you pull on the cable. Reinsert the serial card.
(MAKE SURE YOU TURN OFF THE POWER BEFORE)
0
 
LVL 1

Author Comment

by:GaryHoff
ID: 17894722
Magicly the checks printed fine this week.
I'll wait until next week to see what happens.
0
 
LVL 1

Author Comment

by:GaryHoff
ID: 18069507
The problem has not happened again in the last 2 payrolls.
Don't know what to think now.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question