We help IT Professionals succeed at work.

Folder Redirection Error

dowens79
dowens79 asked
on
Medium Priority
1,725 Views
Last Modified: 2008-01-09

My issue relates to the redirection of users My Doc's folder to a network share.

I know this is a well documented problem, however I have been unable to resolve it even after reading many posts on this topic.  I have checked the NTFS and share security permissions and all appears to be correct (according to previous posts on this issue).  That said, when I simply redirect the users My Doc's folder to the default shared folder in the SBS my docs redirect wizard - all works perfectly.  So, I know it must be something to do with the permissions on the network share I am trying to redirect to, but I just can't seem to find what's causing the problem.

The exact error event viewer (on a client machine) is displaying is as below:  

Failed to perform redirection of folder My Documents. The files for the redirected folder could not be moved to the new location. The folder is configured to be redirected to <\\Hisc-ne-pdc\My_Docs_Network\%USERNAME%\My Documents>.  Files were being moved from <\\hisc-ne-pdc\users\amoran\my documents> to <\\Hisc-ne-pdc\My_Docs_Network\amoran\My Documents>. The following error occurred while copying <\\hisc-ne-pdc\users\amoran\my documents\desktop.ini> to <\\Hisc-ne-pdc\My_Docs_Network\amoran\My Documents\desktop.ini>:
Access is denied.

Please help!
Comment
Watch Question

Principal Consultant
CERTIFIED EXPERT
Most Valuable Expert 2016
Top Expert 2014
Commented:
Rather than relying on previous posts regarding the correct permissions, please refer to the "More Information" button in the Client Document Redirection Wizard as is directed within that wizard where it states, "This option requires additional security settings.  For details, click More Information."

If they are still set correctly, then I would suggest that rather than going from one share to the new one, that you instead select "Do not redirect My Documents folders" to move everything back to the workstations... and then redirect again to the location of your choice.  It may be a problem in creating the actual folders in the new location when you already have them established elsewhere.

(An alternative to this would be to move the share by following the instructions in the http://sbsurl.com/movedata document, and then running the wizard to redirect all future shares to the correct location).

Jeff
TechSoEasy

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:

Thanks for the reply Jeff,

Prior to you post, I tried rebooting the server and then all the client machines - which appears to have resolved the problem.  That said, though the folder redirection is now working (and i have checked this) the same error message is being generated in the client event logs as before.  On that point, I see that the error states that access is denied to 'desktop.ini' - what's the relevance of this file?

Thanks.
Jeffrey Kane - TechSoEasyPrincipal Consultant
CERTIFIED EXPERT
Most Valuable Expert 2016
Top Expert 2014

Commented:
That file basically renames the folder from "Judy's Documents" to "My Documents".  You can safely delete it and it should recreate itself.

Jeff
TechSoEasy
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.