?
Solved

Dialup Connection Popups when connected to network.

Posted on 2006-10-24
10
Medium Priority
?
317 Views
Last Modified: 2010-03-19
Multiple users have seen this error on our network.  They will be working along on the internet or in office etc, then all of the sudden they get a Dialup Connection window that pops up and asks them to connect to the network.  This doesn't happen on all the machines in a network segment, only a handful so I've eliminated problems with switches.  I have noticed that when this happens to a user, they lose their network adapter for a moment.  Once the network adapter comes back to life then everything works fine.  Could there be a virus out there that randomly disables your network adapter?  Since there is a wide scope of machine types out there that are having this problem I can't think of anything hardware related that would cause this.

Maybe there was an update from MS that automatically attempts to "Repair" the network adapter when it detects slowness or an error?


Any thoughts?


Shoota
0
Comment
Question by:Chris Staunton
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
  • 2
10 Comments
 
LVL 12

Expert Comment

by:NetAdmin2436
ID: 17798892
1 thing that I can think of is to:

Open internet explorer --> tools --> internet options --> connections. There you will probably want to make sure that 'never dial a connection is checked.

Hope this helps
0
 
LVL 12

Author Comment

by:Chris Staunton
ID: 17798944
Nope, already tried that, even set it in a GPO, that doesn't have any effect on the connection popup box.


Shoota
0
 
LVL 12

Expert Comment

by:NetAdmin2436
ID: 17799209
have you tried doing some netstat from a dos prompt and see if there are any clues?
netstat -b

The only other thing i can think of right now, is to start doing some virus/spyware scanning on the clients and look for any weird process in task manager.

Maybe point this question in security and see if any of the virus experts have seen this.
0
Get proactive database performance tuning online

At Percona’s web store you can order full Percona Database Performance Audit in minutes. Find out the health of your database, and how to improve it. Pay online with a credit card. Improve your database performance now!

 
LVL 43

Expert Comment

by:Steve Knight
ID: 17799362
Sounds more like Offline Files to me.  Does it popup in a bubble down by the clock?  If offline files is configured  (which it is if not specifically disabled) in later SP's of 2000 and XP then if the network connection is lost it will try and work offline and prompt for users to reconnect.  Might be worth looking at the GPO's for this if so -- I normally disable it for all desktop kit and enable it specifically for laptops by applying to different OU's.  The settings are in the user and computer policies, computer overrides user.

Steve
0
 
LVL 43

Expert Comment

by:Steve Knight
ID: 17799371
(I was assuming here that you haven;t seen it personally as a dialup windows and it is users reporting a 'connect to the network' window popup... if not, apologies!)
0
 
LVL 12

Author Comment

by:Chris Staunton
ID: 17802922
I've seen the same popup on my machine as well.  I'm thinking it's either some really new virus or there was a patch in the MS code for checking network connectivity....  In either case it's becoming more of a pain then anything else.

Will do some more investigation with netstat if it happens to me again today.


Thanks again for the tips!


Shoota
0
 
LVL 12

Author Comment

by:Chris Staunton
ID: 17863501
How about disabling Work Offline altogether?  Anyone have a reg hack for that?


Shoota
0
 
LVL 43

Accepted Solution

by:
Steve Knight earned 2000 total points
ID: 17864420
So is it offline files then like I suggested before or a dialup window?  If it is offline files then it is easy to turn off in group policy.  Are you using a 2000 or 2003 domain?
If so create a new GPO which applies from top domain level say and drill down under admin temlates.  Under the computer and user sections you will see options for Offline files.  In there are options to disable it or force it to do specifci shares etc.

Good luck

Steve
0
 
LVL 12

Author Comment

by:Chris Staunton
ID: 17965614
it's a dialup window, the problem seems to have resolved itself with a injection of a blank IE configuration into the AD, users then have to choose Never Dial a connection and now the problem is solved.

Still something very strange about the whole thing...


Shoota
0
 
LVL 43

Expert Comment

by:Steve Knight
ID: 17965865
Fair enough, thanks for the points, glad you got there in the end

Steve
0

Featured Post

Why Off-Site Backups Are The Only Way To Go

You are probably backing up your data—but how and where? Ransomware is on the rise and there are variants that specifically target backups. Read on to discover why off-site is the way to go.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

WARNING:   If you follow the instructions here, you will wipe out your VTP and VLAN configurations.  Make sure you have backed up your switch!!! I recently had some issues with a few low-end Cisco routers (RV325) and I opened a case with Cisco TA…
During and after that shift to cloud, one area that still poses a struggle for many organizations is what to do with their department file shares.
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Suggested Courses

741 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question