Solved

Backup apparently inactive from Menu/Backup

Posted on 2006-10-24
6
178 Views
Last Modified: 2011-09-20
I want to be able to Backup Outlook from within the app; by clicking the File/Backup option, and selecting "Save Backup".

But if I click BACKUP from within Outlook's File menu nothing seems to happen. There is no progress indicater bar, like the one that appears when I shut Outlook down and the "Last backup:" date/time doesn't change.

ps the "Outlook Personal Folders Backup" folder shows today's date but the time is not correct and hasn't changed inspite of frequently clicking "Backup".  It is earlier than the actual time displayed on my computer.  The backupup time has not changed since I first noted it almost an hour ago but the computer time has changed and is correct.  What is going on here?

OS XP
Outook 2003 (11.8010.8107)SP2
0
Comment
Question by:mikecox_
  • 3
  • 3
6 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 17798706
Greetings, mikecox_ !

1. Restart Outlook and see Backup will work.

2. An addin may be interfering. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

3. Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.

4. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

5. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

6. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

http://support.microsoft.com/?kbid=291614

Best wishes!
0
 

Author Comment

by:mikecox_
ID: 17798773
That was fast!

Ok, I shut Outlook down and restarted it.  It backed up; according to the perameters I have set in options,  and the last backup date and time are correct.

I will now consider the rest of the options you suggested.
0
 
LVL 97

Expert Comment

by:war1
ID: 17825938
mikecox, any update?
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 

Author Comment

by:mikecox_
ID: 17827402
No and I've been distracted; and, sadly, haven't found time to get back to this.  

Is that a problem? Is there time issue in getting to answers?  It's on my list of things to so this week.
0
 
LVL 97

Expert Comment

by:war1
ID: 17827408
Next week is fine. Thanks for the update.
0
 

Author Comment

by:mikecox_
ID: 17827479
Ok, no problem.
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Find out how to use dynamic social media in email signatures with this top 10 DOs & DON’Ts.
Get an idea of what you should include in an email disclaimer with these Top 5 email disclaimer tips.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now