Solved

Outlook 2003 keeps unsorting emails

Posted on 2006-10-24
1
182 Views
Last Modified: 2010-04-08
Ok I have a strange problem

I have the exchange 2003 server running in 2003 AD environment.  Few weeks ago one of my IT colleagues at work told me that every so often about every other week, his messages in outlook get unsorted.  In more detail, his emails come into his inbox, he has many folders that he uses for filing message after they arrive into his inbox, so email comes in and after he reads them he files them to individual folders which he has created.  A week or so later he logs into outlook and notices that all the emails that he filed away for the previous week or two are back in his inbox??  Ever single email.  ( this also goes for any emails that he filed away from his sent items)

This has been happening for a couple months now he tells me.  He is using a dell laptop, XP SP2, with Office 2003 all the latest updates including the SP2.  XP also has all the latest updates as well.  There is nothing wrong with his machine, no errors or anything visible that is showing up.  I thought that something was wrong with his Outlook client at first but then one day he went on a business trip and was using the Webmail outlook client and after he logged in same thing happened to him.

I have never heard of such a problem until now, has anyone seen this strange behavior with outlook before??  I guess the first step will be to repair office but before I do any repair/installs of office I thought to ask. Also his mailbox is not big at all, it’s under 1GB in size.

Thanks,
0
Comment
Question by:bbarac
1 Comment
 
LVL 9

Accepted Solution

by:
gopal_krishna earned 500 total points
ID: 17799411
I feel that this issue is with the rule that he has created and may be that is got corrupted. Hence I would suggest that you uncheck all the rules that he has created and see if issue persists. If this is not the case then it might be that you need to reinstall the Outlook client which will solve your problem.

Try this out.......:)

regards
Gopal Krishna K
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Find out what you should include to make the best professional email signature for your organization.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question