Solved

Outlook 2003 keeps unsorting emails

Posted on 2006-10-24
1
196 Views
Last Modified: 2010-04-08
Ok I have a strange problem

I have the exchange 2003 server running in 2003 AD environment.  Few weeks ago one of my IT colleagues at work told me that every so often about every other week, his messages in outlook get unsorted.  In more detail, his emails come into his inbox, he has many folders that he uses for filing message after they arrive into his inbox, so email comes in and after he reads them he files them to individual folders which he has created.  A week or so later he logs into outlook and notices that all the emails that he filed away for the previous week or two are back in his inbox??  Ever single email.  ( this also goes for any emails that he filed away from his sent items)

This has been happening for a couple months now he tells me.  He is using a dell laptop, XP SP2, with Office 2003 all the latest updates including the SP2.  XP also has all the latest updates as well.  There is nothing wrong with his machine, no errors or anything visible that is showing up.  I thought that something was wrong with his Outlook client at first but then one day he went on a business trip and was using the Webmail outlook client and after he logged in same thing happened to him.

I have never heard of such a problem until now, has anyone seen this strange behavior with outlook before??  I guess the first step will be to repair office but before I do any repair/installs of office I thought to ask. Also his mailbox is not big at all, it’s under 1GB in size.

Thanks,
0
Comment
Question by:bbarac
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 9

Accepted Solution

by:
gopal_krishna earned 500 total points
ID: 17799411
I feel that this issue is with the rule that he has created and may be that is got corrupted. Hence I would suggest that you uncheck all the rules that he has created and see if issue persists. If this is not the case then it might be that you need to reinstall the Outlook client which will solve your problem.

Try this out.......:)

regards
Gopal Krishna K
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question