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Trying to import a .pst

Posted on 2006-10-24
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Last Modified: 2011-10-03
I was running W2k and it crapped out on me, so I have loaded XP.  I have reloaded Office and am able to import my archived psts and a few others but I can not import the one I need the most!

When I try I receive the following message:

The file c:\local settins\xxxx\xxx.pst is in use and can not be accessed.  Close any application that is using this file, and try again.

I have no idea why I am getting htis message.  I have tried renaming the file and still get the same message.  Nothing else is running.  


Any help would be great!
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Question by:vbowman
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LVL 97

Expert Comment

by:war1
ID: 17799873
Greetings, vbowman !

Boot up to Safe Mode and try to import the pst file.

Copy the problem PST file to a folder in Windows XP. Do not try to import it from a CD.  Make sure it is not write protected. Then import the data.

Best wishes!
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Author Comment

by:vbowman
ID: 17799928
Hi war1.

I just tried and it was a no go.  However I did not get the same message.  When I did the import this time it started to import (about 3 items) and then quit.

Any other suggestions?  
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Accepted Solution

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war1 earned 500 total points
ID: 17800041
The PST file may be corrupt. Recover Damaged Outlook PST File
ScanPST
http://www.emailaddressmanager.com/outlook/repair.html
OR
Outlook Recovery
http://www.officerecovery.com/outlook/index.htm   Demo recovery
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Author Comment

by:vbowman
ID: 17800177
UGGGH  I tried the second one and I get an internal product error.  Geeze my luck is bad.

I think I will try the other one....

I'll keep you posted.  
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Author Comment

by:vbowman
ID: 17800298
oops wrote something and forgot to hit submit, but...

WOO HOO.....the first link worked!!!    I am a very happy camper.  Thanks so much!
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